One unit functions, two do not.
One unit functions, two do not.
He mentioned his monitors suddenly failed to show anything despite fans spinning. I started with just one RAM stick and it worked. Then I tried another in a different slot, but still nothing. Both units look the same, and he hasn’t opened the case. It seems to be working only for minimal programs. Based on what you described, it might be related to the internal components or a hardware issue. The system is old, possibly from the late 2000s.
A possible root cause could be a memory module problem. Since this device dates back to the late 2000s, its RAM was managed via the chipset rather than the CPU. Have you noticed any other issues with the board, such as ports that stopped working before failure?
He plans to wait a few days before reaching out for a fix. Everything seemed outdated, so he’s opting for a fresh computer. The HDD is at full capacity while idle in Windows, and the GPU lacks an HDMI port. He confirms no visual issues or other signs. A oneDrive notification indicated space was full, but he’s using only 60GB out of his usual storage.
I provided him with the steps, and surprisingly he managed to follow them despite being 67 and unfamiliar with computers. He mentioned it still doesn’t function properly. Could you clarify whether memory controllers are separate components or built into the motherboard?