Occasional uploads happening intermittently
Occasional uploads happening intermittently
Perhaps not the best way of phrasing the title but basically, getting a weird issue at the moment. I work from home and so am normally on Teams calls throughout the day. periodically my connection will experience an issue where my side of the call will hang but I can still hear and see everyone else in the call as normal. Since there is no disruption of the incoming call it seems lime it might just be the upload side of things that is affected. I had a ping running during one time of this happening(just to google.com) and the ping requests also timed out during the time that the issue occurred, indicating that the issue isn't just a connection to Teams thing. I am connected to my router via Wifi
This might be the reason. How does Ethernet affect performance? Are there nearby wireless signals or other WiFi transmissions? Consider doing a wireless scan (like WiFiman) and sharing the findings. Are any other services consuming bandwidth simultaneously with your calls? What data rates does your ISP provide? Which network devices are in use and how are they linked? Specific models would be useful.
My apartment isn't configured for reliable ethernet. I attempted a powerline adapter initially, but the connection was much slower than Wi-Fi. I checked nearby networks with an app and found they weren't on the same channel. Some overlap existed in the 2.4GHz range, but my laptop uses 5GHz and isn't connected there. When you mention WiFiman, are you referring to the mobile app or just a speed-test website? I haven't used bandwidth monitoring tools. I'm paying for fiber internet at 500MB per month. Regarding hardware, the router comes from Vodafone, model THG3000. The only other equipment is a copper connection switch I installed before linking to the hub. It's a plain black box from City-Fibre, without any specific model or name. This setup has been in place for about a year and a half now. The problem seems to have started only recently, around three months ago.
Understood. But the point was to test if a temporary wired connection to a PC (you might have to move it closer to the ISP device) shows any improvement. If it does, then your problem is likely due to WiFi. Unless you have absolutely no other option, powerline is going to be garbage. What is the signal quality being detected? As you get closer to -70dBm, the signal quality deteriorates to a point that slower speeds have to be negotiated between the AP and the client. How far is the desktop from the THG3000? Any intervening floors, walls or other major objects? What wireless antenna settings is this device set to use? Run speed tests at speedtest.net , fast.com (expand 'show more info') and waveform.com , and tell us what speeds you get, paying particular attention to latency figures (unloaded and loaded). Ideally, you should do one set of tests while directly wired in to the ISP device and then another set on WiFi for comparison. The former. I prefer WiFiman to other free alternatives (e.g. WiFi Analyzer for Windows) because it can better use your smart phone's WiFi antennae to get a better idea of what your wireless environment is like. For example, on the free WiFi Analyzer app for Windows, my notebook with an Intel AX200 chipset can't see that my AP is broadcasting a 80MHz bandwidth signal on 5GHz (it detects that it's 20MHz), but is correctly detected on my Galaxy S21 with WiFiman. As a result, I might have thought that my AP's signal was too narrow to interfere with the neighbours' WiFi using WiFi Analyzer, but WiFiman shows that it's wider and can overlap thereby increasing the likelihood of having interference issues. This is a known limitation of WiFi Analyzer, BTW, and potentially other similar apps.