Occasional system crash display
Occasional system crash display
System crashes unexpectedly during various operations, occasionally while performing tasks or even when idle. Memtest86 detected no errors. Running RAM below 6000MHz still triggers the crash. BSOD occurred at speeds of 4800MHz as well. Possible causes for the issue remain unclear. Diagnostic dump files available here: https://drive.google.com/file/d/1T73kLlw...sp=sharing. Memory test results can be found at: https://drive.google.com/file/d/1d1-xVqx...sp=sharing. OS information: Windows 8.1, 8, 7, Vista? Windows 11 x86 (32-bit) or x64? The question is whether the OS was originally installed as an OEM version or a full retail purchase. Hardware age: 3-4 months since OS installation. No recent OS reinstallation. CPU model: AMD Ryzen 9 7950X3D, Graphics: Zotac RTX 4090, Motherboard: MSI MPG X670E Carbon WIFI (MS-7D70). Power supply details apply if it's a laptop. Manufacturer: CorSAIR HX1500i Platinum, Produced by Micro-Star International Co., Ltd. Specific model not provided. Device type: Desktop or laptop?
Check if your system displayed a specific error code during the BSOD. If it did, note the exact code provided. This information will help pinpoint the issue more effectively. Stay safe and good luck!
DPC_WATCHDOG_VIOLATION detected. BlueScreenView identifies issues with "ntoskrnl.exe" and occasionally "aswVmm.sys".
Remove Avast and test for continued problems. Windows no longer logs other DPC events besides the one it suspects, making debugging difficult. It misidentifies the thread involved repeatedly. For a full fix, you may need several complete dumps. See this guide to switch to automatic memory dumping. Be aware these files are very large; Windows saves only the newest one, so you must move it after each crash. Compressing them can cut size by half to a third.
Thank you for the guidance. I removed Avast One with Revo Uninstaller and enabled automatic memory dumps. Will confirm no further BSOD occurs this weekend.
The crash was linked to the file "nvrtxvad64v.sys" with FAILURE_BUCKET_ID "0x133_OUT_OF_SYNC_PROCESSOR_nvrtxvad64v!unknown_function". It appears to be an Nvidia voice driver, possibly from Nvidia Broadcast. Checking its details confirms the label "NVIDIA Broadcast Voice Driver". Updated March 1, 2024 by Robertjr114.
Through testing and research I verified the problem stemmed from the Nvidia Broadcast driver. Keeping the computer running continuously for roughly three days with the driver fully closed and not in the background resulted in no BSOD. After a restart, launching Nvidia Broadcast triggered a BSOD within 30 minutes, with the memory dump identifying the driver file nvrtxvad64v+179c (nvrtxvad64v.sys) as the culprit. This issue appears to be recurring and I plan to share the memory.dmp along with additional forum discussions to assist others facing the same challenge. MEMORY.DMP link: https://www.dropbox.com/scl/fi/b16qg1fs6...l41ta&dl=0 Multiple posts with this problem: https://www.nvidia.com/en-us/geforce/for...ia-broadc/ https://www.nvidia.com/en-us/geforce/for...-overwatc/ https://answers.microsoft.com/en-us/wind...1ac5e5d653
We don't receive alerts unless you mention or quote someone, which is why I only noticed it after a random review. You're right about it resembling Nvidia Broadcast. Windows has handled this correctly this time. DDU should resolve the issue if you need to use Broadcast.