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Occasional stuttering and system crashes on Windows 11 with Nvidia RTX4060 Ti

Occasional stuttering and system crashes on Windows 11 with Nvidia RTX4060 Ti

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R
RizapS
Member
135
09-17-2023, 03:56 PM
#1
Hello everyone, I’m facing a recurring problem that happens roughly halfway through each boot. Around half of the time, my system freezes and runs extremely slowly. It feels like it’s stuck, with videos stuttering and sound issues. Sometimes it even crashes completely with a BSOD displaying “VIDEO_SCHEDULER_iNTERNAL_ERROR (0x119)”. This affects all components—even basic tasks like opening Notepad become problematic.

This issue started after upgrading to Windows 11 version 23H2, paired with an AMD RTX 4060 Ti graphics card. I bought the GPU specifically for HDR support and also got a 16GB RAM module for CUDA work.

I’ve tried several NVIDIA drivers from older to the latest versions, but nothing works smoothly. After installing Windows 11, I disabled FTPM (it seemed to cause stuttering on my system). I also adjusted HDR settings, turned off monitors, and checked refresh rates—still no improvement. Sometimes lowering the refresh rate helps, but not consistently.

During sleep resumes, the stuttering can disappear temporarily, though it often returns afterward. About 20% of those resumes cause a hidden BSOD followed by a reboot. If the system starts fine, I can play games and use my desktop without trouble for hours. But once it crashes, it’s a total mess.

There’s another odd detail: when stuttering happens, the GPU temperature reading in Task Manager disappears. It could mean the GPU isn’t being accessed properly or the driver didn’t load correctly. It might just be a coincidence.

System specs: AMD Ryzen 3800X, not overclocked, 3.9GHz base, 64GB DDR4 (not DDR3), 2400MHz RAM, Gigabyte B450M DS3H motherboard with RTX4060 Ti 16GB (N406TWF2OC-16GD). No overclocking. Two 4K monitors connected, using a dummy plug for HDR via Sunshine/Moonlight (tried both on and off). I have a Samsung EVO 980 2TB M.2 SSD and a 650W G2 EVGA PSU. Voltage checks during instability showed no issues.

I recorded the problem here: https://imgur.com/a/uuR8IAP

Thanks for your help!
R
RizapS
09-17-2023, 03:56 PM #1

Hello everyone, I’m facing a recurring problem that happens roughly halfway through each boot. Around half of the time, my system freezes and runs extremely slowly. It feels like it’s stuck, with videos stuttering and sound issues. Sometimes it even crashes completely with a BSOD displaying “VIDEO_SCHEDULER_iNTERNAL_ERROR (0x119)”. This affects all components—even basic tasks like opening Notepad become problematic.

This issue started after upgrading to Windows 11 version 23H2, paired with an AMD RTX 4060 Ti graphics card. I bought the GPU specifically for HDR support and also got a 16GB RAM module for CUDA work.

I’ve tried several NVIDIA drivers from older to the latest versions, but nothing works smoothly. After installing Windows 11, I disabled FTPM (it seemed to cause stuttering on my system). I also adjusted HDR settings, turned off monitors, and checked refresh rates—still no improvement. Sometimes lowering the refresh rate helps, but not consistently.

During sleep resumes, the stuttering can disappear temporarily, though it often returns afterward. About 20% of those resumes cause a hidden BSOD followed by a reboot. If the system starts fine, I can play games and use my desktop without trouble for hours. But once it crashes, it’s a total mess.

There’s another odd detail: when stuttering happens, the GPU temperature reading in Task Manager disappears. It could mean the GPU isn’t being accessed properly or the driver didn’t load correctly. It might just be a coincidence.

System specs: AMD Ryzen 3800X, not overclocked, 3.9GHz base, 64GB DDR4 (not DDR3), 2400MHz RAM, Gigabyte B450M DS3H motherboard with RTX4060 Ti 16GB (N406TWF2OC-16GD). No overclocking. Two 4K monitors connected, using a dummy plug for HDR via Sunshine/Moonlight (tried both on and off). I have a Samsung EVO 980 2TB M.2 SSD and a 650W G2 EVGA PSU. Voltage checks during instability showed no issues.

I recorded the problem here: https://imgur.com/a/uuR8IAP

Thanks for your help!

R
Roe56
Member
102
09-28-2023, 09:22 AM
#2
Recent motherboard BIOS updates, newest SSD firmware releases, and systems supporting XMP/DOCP RAM configurations.
R
Roe56
09-28-2023, 09:22 AM #2

Recent motherboard BIOS updates, newest SSD firmware releases, and systems supporting XMP/DOCP RAM configurations.

Q
Quin5ter
Member
68
09-28-2023, 11:19 AM
#3
I don't understand how you were able to start up.
Q
Quin5ter
09-28-2023, 11:19 AM #3

I don't understand how you were able to start up.

W
walmartmic
Member
210
09-28-2023, 12:18 PM
#4
Could you explain why this is a problem? Looking into this now. SSD is 2 months old, but will see if I can get a firmware update. BIOS is probably 'stock'.
W
walmartmic
09-28-2023, 12:18 PM #4

Could you explain why this is a problem? Looking into this now. SSD is 2 months old, but will see if I can get a firmware update. BIOS is probably 'stock'.

M
MCFirefly94
Junior Member
38
10-04-2023, 07:50 AM
#5
They referred to the "DDR3 2400" specification. The AM4 socket supports DDR4, so those 2400 MHz modules were compatible...
M
MCFirefly94
10-04-2023, 07:50 AM #5

They referred to the "DDR3 2400" specification. The AM4 socket supports DDR4, so those 2400 MHz modules were compatible...

_
_ViSeR_
Junior Member
28
10-05-2023, 01:35 PM
#6
Absolutely, that's a solid update. DDR4 is definitely the way to go now, especially since DDR3 is becoming less common in modern PCs. I'll keep an eye on the BIOS changes and let you know if anything shifts. If you don't hear back soon, it might be worth double-checking the system.
_
_ViSeR_
10-05-2023, 01:35 PM #6

Absolutely, that's a solid update. DDR4 is definitely the way to go now, especially since DDR3 is becoming less common in modern PCs. I'll keep an eye on the BIOS changes and let you know if anything shifts. If you don't hear back soon, it might be worth double-checking the system.

C
Chester007
Senior Member
528
10-05-2023, 05:16 PM
#7
Connect to the discussion board via smartphone, tablet, smart television, and more.
C
Chester007
10-05-2023, 05:16 PM #7

Connect to the discussion board via smartphone, tablet, smart television, and more.

C
CptShroom
Member
121
10-05-2023, 09:26 PM
#8
I'm a chicken. If I've got no other choice I'll update the BIOS but there's nothing in the changelogs that suggests this will improve the issue and far too many stories of BIOS updates on Gigabyte motherboards bricking the system. I have no other usable spare motherboards for this CPU and this board doesn't have dual BIOS so I'd be desoldering the SPI chip myself and reflashing manually it if it went bad, no good as I need it running tomorrow for work. Just a quick Google shows things like Q-Flash might randomly freeze with some USB drives... "@"BIOS is a steaming pile of garbage, etc. etc... (I just tried to use it and it crashed 3-4 times. Without even getting to the 'flash BIOS' part. Nope! Nope!) Is there anything else to try? I trust Samsung's firmware updater more so than Gigabyte's, so I'll try to run that, though I'm not convinced an SSD issue could explain the graphics corruption I see. (I'll try to grab a screenshot when that next occurs, assuming the framebuffer actually contains that and it isn't somewhere else. If not, phone 'screenshot'.) I'm running the F50 BIOS, which is the stock one. This doesn't include any AMD fTPM fixes if those are relevant but I think they won't be as the fTPM is currently disabled. W11 doesn't seem to have noticed yet, though.
C
CptShroom
10-05-2023, 09:26 PM #8

I'm a chicken. If I've got no other choice I'll update the BIOS but there's nothing in the changelogs that suggests this will improve the issue and far too many stories of BIOS updates on Gigabyte motherboards bricking the system. I have no other usable spare motherboards for this CPU and this board doesn't have dual BIOS so I'd be desoldering the SPI chip myself and reflashing manually it if it went bad, no good as I need it running tomorrow for work. Just a quick Google shows things like Q-Flash might randomly freeze with some USB drives... "@"BIOS is a steaming pile of garbage, etc. etc... (I just tried to use it and it crashed 3-4 times. Without even getting to the 'flash BIOS' part. Nope! Nope!) Is there anything else to try? I trust Samsung's firmware updater more so than Gigabyte's, so I'll try to run that, though I'm not convinced an SSD issue could explain the graphics corruption I see. (I'll try to grab a screenshot when that next occurs, assuming the framebuffer actually contains that and it isn't somewhere else. If not, phone 'screenshot'.) I'm running the F50 BIOS, which is the stock one. This doesn't include any AMD fTPM fixes if those are relevant but I think they won't be as the fTPM is currently disabled. W11 doesn't seem to have noticed yet, though.

A
alerabbit
Posting Freak
840
10-05-2023, 10:30 PM
#9
Search for AMD AGESA updates from your release to the most recent. You'll find details on each version, including problems and fixes. It’s a comprehensive list. Make sure to flash the BIOS.
A
alerabbit
10-05-2023, 10:30 PM #9

Search for AMD AGESA updates from your release to the most recent. You'll find details on each version, including problems and fixes. It’s a comprehensive list. Make sure to flash the BIOS.

E
228
10-05-2023, 10:50 PM
#10
I managed to update the BIOS to F64 and resolved the problem. I had a spare motherboard ready just in case it got damaged, though it didn’t brick it—though the first reboot was a bit unsettling. It’s confusing why they don’t offer a bootloader or recovery option, but I suppose there are good reasons behind it.
E
EliteChicagoan
10-05-2023, 10:50 PM #10

I managed to update the BIOS to F64 and resolved the problem. I had a spare motherboard ready just in case it got damaged, though it didn’t brick it—though the first reboot was a bit unsettling. It’s confusing why they don’t offer a bootloader or recovery option, but I suppose there are good reasons behind it.

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