F5F Stay Refreshed Hardware Desktop Occasional network issues continue even after swapping the NW card.

Occasional network issues continue even after swapping the NW card.

Occasional network issues continue even after swapping the NW card.

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SPIKEBALL21
Member
135
07-16-2022, 08:33 PM
#1
I utilize the integrated 2.5gbs nw interface on my motherboard. For a few weeks, my network has been intermittent, usually starting within the first hour after power-on. The only solution to restore connectivity is a system reboot. Once that's done, the link remains stable throughout the day or hours. After two weeks of frustration and BIOS updates, I purchased a PCIe NW card, thinking I was resolved with this. The problem continues. I also tested connecting the system to another switch, but it didn't help. My CPU runs at a slight undervoltage with PBO and thermal limits capped at 85°C. Any advice on what to do next? Operating system: The issues occur on Arch Linux and Windows 11. Hardware specs: Gigabyte Aorus Master x670e Ryzen 7950X 64GB 6000-30 Ripjaws S5 RTX 4080 1000 Watt Seasonic Prime TX-1000 Modular 80+ Titanium BIOS version: F34a (Feb 07, 2025) Error messages: Under arch I can see some kernel logs like: Jan 20 09:04:14 kernel: igc 0000:0d:00.0 enp13s0: PCIe link lost, device now detached
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SPIKEBALL21
07-16-2022, 08:33 PM #1

I utilize the integrated 2.5gbs nw interface on my motherboard. For a few weeks, my network has been intermittent, usually starting within the first hour after power-on. The only solution to restore connectivity is a system reboot. Once that's done, the link remains stable throughout the day or hours. After two weeks of frustration and BIOS updates, I purchased a PCIe NW card, thinking I was resolved with this. The problem continues. I also tested connecting the system to another switch, but it didn't help. My CPU runs at a slight undervoltage with PBO and thermal limits capped at 85°C. Any advice on what to do next? Operating system: The issues occur on Arch Linux and Windows 11. Hardware specs: Gigabyte Aorus Master x670e Ryzen 7950X 64GB 6000-30 Ripjaws S5 RTX 4080 1000 Watt Seasonic Prime TX-1000 Modular 80+ Titanium BIOS version: F34a (Feb 07, 2025) Error messages: Under arch I can see some kernel logs like: Jan 20 09:04:14 kernel: igc 0000:0d:00.0 enp13s0: PCIe link lost, device now detached

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MessoJR
Member
129
07-22-2022, 11:54 PM
#2
Have you considered swapping the cable? Also, some older 1G switches don't communicate smoothly with newer 2.5G NICs.
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MessoJR
07-22-2022, 11:54 PM #2

Have you considered swapping the cable? Also, some older 1G switches don't communicate smoothly with newer 2.5G NICs.

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megapixel74
Member
224
07-23-2022, 07:29 AM
#3
Thanks for the update, the cables were swapped out. The switch model is 2.5Gbps (QSW-1105-5T), and everything else connected to it is working properly.
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megapixel74
07-23-2022, 07:29 AM #3

Thanks for the update, the cables were swapped out. The switch model is 2.5Gbps (QSW-1105-5T), and everything else connected to it is working properly.