F5F Stay Refreshed Hardware Desktop Occasional freezes occur when minimal usage is applied, then the screen fails to show content.

Occasional freezes occur when minimal usage is applied, then the screen fails to show content.

Occasional freezes occur when minimal usage is applied, then the screen fails to show content.

J
JoemaPa7
Junior Member
7
12-14-2022, 06:50 AM
#1
8 months back I set up my setup: i7 12700KF Asus prime z690p D4 32gb 3600mhz DDR4 RX 6950XT 2 x 1tb m.2 drives 1200w bequiet PSU Windows 10 Home 64 (new install to fix the problem, thinking maybe Windows 11 was just a joke). Over the last two months my machine freezes and stops working at all. It happens no matter what I do—browsing, watching videos, relaxing on the desktop. When it freezes, the screen stays on but the monitor loses the signal. Switching inputs fixes it temporarily, then the display stops working. The PC stays on fans and lights even when frozen. When I watch a video it makes buzzing in my speakers. Using the webcam at the time keeps its light on. During freezes both the PC lights and fans stay on. What I tried: updated drivers with DDU, installed an older driver before the problem, re-seated GPU and cables, checked temps via HWINFO, changed display and cables to direct monitor, reinstalled Windows from 11 to 10, disconnected everything except peripherals, but the issue persists. Only by force shutting it down and rebooting can I get it running again. The event viewer shows no errors (I accept that). Freezes seem random, happening a few times an hour. Please help. This is my first post on the forum—sorry if I missed etiquette. Thanks.
J
JoemaPa7
12-14-2022, 06:50 AM #1

8 months back I set up my setup: i7 12700KF Asus prime z690p D4 32gb 3600mhz DDR4 RX 6950XT 2 x 1tb m.2 drives 1200w bequiet PSU Windows 10 Home 64 (new install to fix the problem, thinking maybe Windows 11 was just a joke). Over the last two months my machine freezes and stops working at all. It happens no matter what I do—browsing, watching videos, relaxing on the desktop. When it freezes, the screen stays on but the monitor loses the signal. Switching inputs fixes it temporarily, then the display stops working. The PC stays on fans and lights even when frozen. When I watch a video it makes buzzing in my speakers. Using the webcam at the time keeps its light on. During freezes both the PC lights and fans stay on. What I tried: updated drivers with DDU, installed an older driver before the problem, re-seated GPU and cables, checked temps via HWINFO, changed display and cables to direct monitor, reinstalled Windows from 11 to 10, disconnected everything except peripherals, but the issue persists. Only by force shutting it down and rebooting can I get it running again. The event viewer shows no errors (I accept that). Freezes seem random, happening a few times an hour. Please help. This is my first post on the forum—sorry if I missed etiquette. Thanks.

S
SharZam
Junior Member
7
12-16-2022, 07:05 AM
#2
Have you attempted to reinstall RAM or the CPU? It might not solve the issue, but it's worth giving it a shot.
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SharZam
12-16-2022, 07:05 AM #2

Have you attempted to reinstall RAM or the CPU? It might not solve the issue, but it's worth giving it a shot.

D
DemoDaBoss_GL
Member
170
12-16-2022, 08:19 AM
#3
Thanks for the reply! I will give it ago, was trying to put it off as i really hate taking off and putting the NHD15 back on its so cumbersome. Only issue is troubleshooting then takes a long time, because theres nothing I can do to initiate a freeze it, its just a watch and wait.
D
DemoDaBoss_GL
12-16-2022, 08:19 AM #3

Thanks for the reply! I will give it ago, was trying to put it off as i really hate taking off and putting the NHD15 back on its so cumbersome. Only issue is troubleshooting then takes a long time, because theres nothing I can do to initiate a freeze it, its just a watch and wait.

K
KablooieKablam
Posting Freak
908
12-16-2022, 08:36 AM
#4
After three consecutive freezes on Discord, I replaced the CPU, RAM, and relocated the GPU to the second 16x slot with a support bracket to prevent sag damage from heavy cards. I also ran Heaven Benchmark and AIDA64 for an hour to stress-test the system, which performed without issues. Still, this isn’t the first time it happens. It’s been about an hour since then and I haven’t seen any freezes, though I’m not optimistic because even light tasks seem to trigger it. It’s possible I’m overworking the system, but I’m not sure what’s causing it.
K
KablooieKablam
12-16-2022, 08:36 AM #4

After three consecutive freezes on Discord, I replaced the CPU, RAM, and relocated the GPU to the second 16x slot with a support bracket to prevent sag damage from heavy cards. I also ran Heaven Benchmark and AIDA64 for an hour to stress-test the system, which performed without issues. Still, this isn’t the first time it happens. It’s been about an hour since then and I haven’t seen any freezes, though I’m not optimistic because even light tasks seem to trigger it. It’s possible I’m overworking the system, but I’m not sure what’s causing it.

9
905xA
Senior Member
667
12-16-2022, 01:15 PM
#5
It keeps freezing on the desktop and web pages, too.
9
905xA
12-16-2022, 01:15 PM #5

It keeps freezing on the desktop and web pages, too.

R
RepoRizer
Posting Freak
872
12-18-2022, 10:34 AM
#6
That's unusual. Do you have access to another machine to test components, and have you attempted reinstalling Windows?
R
RepoRizer
12-18-2022, 10:34 AM #6

That's unusual. Do you have access to another machine to test components, and have you attempted reinstalling Windows?

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SrMaxito_
Member
64
01-03-2023, 01:18 AM
#7
It's the most unusual problem I've ever faced. I've tried different storage options but haven't managed anything else. Also, I've performed multiple fresh installations.
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SrMaxito_
01-03-2023, 01:18 AM #7

It's the most unusual problem I've ever faced. I've tried different storage options but haven't managed anything else. Also, I've performed multiple fresh installations.

E
ExpertMiner44
Junior Member
1
01-06-2023, 08:07 PM
#8
Have you checked if the BIOS is updated?
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ExpertMiner44
01-06-2023, 08:07 PM #8

Have you checked if the BIOS is updated?

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SuperTurboKid
Junior Member
2
01-06-2023, 09:57 PM
#9
Changed the BIOS settings but it didn’t work. Then I took all devices off the back of my motherboard and connected my mouse and keyboard through the front panel headers. This improved things, though the freezing still happens occasionally—once or twice a day. It hasn’t completely stopped yet.
S
SuperTurboKid
01-06-2023, 09:57 PM #9

Changed the BIOS settings but it didn’t work. Then I took all devices off the back of my motherboard and connected my mouse and keyboard through the front panel headers. This improved things, though the freezing still happens occasionally—once or twice a day. It hasn’t completely stopped yet.

E
EuropeanUnion
Senior Member
700
01-07-2023, 01:23 AM
#10
It's quite unusual.
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EuropeanUnion
01-07-2023, 01:23 AM #10

It's quite unusual.