Occasional black displays needing a restart or DDU, while the RX 6800 might be removing its own device drivers.
Occasional black displays needing a restart or DDU, while the RX 6800 might be removing its own device drivers.
GPU model: XFX SWFT 319 Radeon RX 6800
CPU: Ryzen 5 7600X
Thermal management: Thermalright PA120
Mainboard: Gigabyte B650 GAMING X AX BIOS
RAM: TEAMGROUP T-Force Vulcan 32 GB (2 x 16 GB) DDR5-6000 CL30
Power supply: Thermaltake Toughpower GF1 PE 750 W
Storage: Lexar NM710 2 TB
Case design: Fractal Design
Operating system & version: Windows 11
GPU drivers: Multiple versions from 2022 to 2024
Chipset drivers: Several iterations tried
Background applications: Discord
Description of the issue: While using various games, two monitors frequently disappeared entirely. Restoring display required restarting the PC or connecting a second monitor. After a black screen, checking Task Manager revealed the GPU was gone, leaving only the integrated graphics visible. Severity fluctuated; some users reported the system would uninstall its own GPU drivers, needing a full DDU cleanup and reinstall before any output appeared. Others needed a complete restart. Occasionally, system fans increased when the GPU failed, though this wasn’t consistent.
System health: Built two months prior, normal operation was stable with good 3DMark scores and low temperatures. The problem appears sporadic, occurring roughly every eight hours. No crashes were observed before failure, and performance metrics remained steady until shutdown.
Additional notes: Minor stuttering in Battlefield V resolved by editing the DXNAVI registry. Other concerns included inconsistent fan behavior and occasional XMP settings toggling.
Troubleshooting attempts:
- Repeatedly reinstalled GPU drivers via DDU (Adrenalin 22.5.1 to 24.2.1)
- Reseated GPU multiple times, ensuring all connectors were secure
- Updated BIOS on every OS version
- Applied various chipset and driver tweaks (XMP, SAM, power plans, etc.)
- Adjusted GPU settings (boost, enhanced sync, fan speed)
- Considered a Windows reinstall before swapping CPUs
Advice: Before proceeding with a full Windows reinstall, it might help to test the system with another GPU model (e.g., 6750 XT) to see if compatibility issues exist. Any guidance would be appreciated. Thank you!