F5F Stay Refreshed Hardware Desktop NZXT Z73 functions properly with all components except the RGB fan area.

NZXT Z73 functions properly with all components except the RGB fan area.

NZXT Z73 functions properly with all components except the RGB fan area.

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iGozaay
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06-28-2023, 04:15 PM
#1
I've attached the video for reference. Everything seems to be connected properly, but the fans aren't lighting up. I've checked the radiator, confirmed no cables are missing, reattached the RGB cable, verified the pump and USB connections, and even changed the PSU cable to rule out that issue. The NZXT CAM software recognizes the fans as RGB, suggesting the problem might be with a cable. You can watch the video here: https://imgur.com/a/eaKUA2U trim.A8721D4D-4CE6-46FE-97D1-A691372F4695.mov
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iGozaay
06-28-2023, 04:15 PM #1

I've attached the video for reference. Everything seems to be connected properly, but the fans aren't lighting up. I've checked the radiator, confirmed no cables are missing, reattached the RGB cable, verified the pump and USB connections, and even changed the PSU cable to rule out that issue. The NZXT CAM software recognizes the fans as RGB, suggesting the problem might be with a cable. You can watch the video here: https://imgur.com/a/eaKUA2U trim.A8721D4D-4CE6-46FE-97D1-A691372F4695.mov

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aguzz123123
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599
06-28-2023, 04:23 PM
#2
Hi RonnieYW, here are some additional steps you can attempt to fix the RGB lighting issue on your NZXT Z73 fans. Consider resetting the controller by pressing its reset button if available. Review the NZXT CAM documentation to confirm if a reset option exists and try it. Ensure the RGB lighting is activated within the software, as disabling it may stop the display. Inspect the wiring connections between the fans and the controller, verifying all cables are securely attached without damage. If none of these solutions work, the fans or controller might be faulty—then you may need to reach out to NZXT for help or replace the defective part.
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aguzz123123
06-28-2023, 04:23 PM #2

Hi RonnieYW, here are some additional steps you can attempt to fix the RGB lighting issue on your NZXT Z73 fans. Consider resetting the controller by pressing its reset button if available. Review the NZXT CAM documentation to confirm if a reset option exists and try it. Ensure the RGB lighting is activated within the software, as disabling it may stop the display. Inspect the wiring connections between the fans and the controller, verifying all cables are securely attached without damage. If none of these solutions work, the fans or controller might be faulty—then you may need to reach out to NZXT for help or replace the defective part.

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