No, your RAM stick isn't dead. It's functioning properly.
No, your RAM stick isn't dead. It's functioning properly.
I assembled a setup with 8 gigabytes of RAM, but recently added another identical stick. After installation, Windows only recognized the first 8 gigabytes, while the second was detected in CPU-Z and Specs but not in Windows. I booted the PC using just the new stick to test the second slot, but it failed—showing a black screen and preventing shutdown even after holding the power button. Should I request a refund or is there something I overlooked?
Only 643MB used, not the missing 8GB. Also, the slot where it's installed appears empty when checked.
Simple way to verify if it's a DIMM or another component. Disconnect both DIMMs, place one in the primary DIMM position and check functionality. Repeat with the other in the same slot. If both operate correctly, you likely have two functional DIMMs and the issue is elsewhere.
Only the ID chip works, the others are defective—it happens, just ignore it.