No, the Intel 9560NGW is not compatible with AMD CPUs in laptops.
No, the Intel 9560NGW is not compatible with AMD CPUs in laptops.
Hello everyone. I’m facing some issues with my MediaTek Wi-Fi card on my ASUS TUF A15 gaming laptop. It has a Ryzen 7 5000 series chip and a 3060 GPU. I also have an older ACER Predator (Helios 300) with an i7 8th Gen processor and a 1060 GPU, which uses the Intel 9560NGW Wi-Fi card. My ASUS model has a better Wi-Fi chip but it often disconnects from the network and sometimes blocks network access altogether. I’m considering swapping it for the Intel 9560NGW card. There are two concerns: first, my ACER laptop is completely unresponsive—possibly damaged—and I’m unsure if using its network card on the ASUS would be safe. Second, I found information about the Intel Wi-Fi card’s proprietary interface called CNVio, which seems exclusive to Intel devices. Does this mean the Intel card won’t work with my AMD processor? I’m worried about finding a driver that supports both cards, especially since some online sources suggest newer drivers might cause problems. I’m hesitant to spend more money on a new card just in case it’s not compatible or reliable. Any advice would be greatly appreciated. Thanks for your time!
For some random reason, Windows adds a checkbox in the driver settings of Wi-Fi cards that lets it shut off the device to conserve energy. This has led to numerous network problems because the system's logic is faulty and can turn off the card even when it's needed. Unchecking that box might help resolve your issue. Regarding replacing a Wi-Fi card from an old laptop, it's unlikely to cause harm but may not be effective.
Yeah I will definetly fidel with the windows settings. It is very annoying indeed. There is another conern however, for some reason, whenever I play games on console (xbox series s), my connections to game servers like Apex Legends, R6, Warzone 2.0 is amazing and there is no lag (40ms was the usual latency if I remember correctly.) However, it is a different case on my laptop. While connected to the same servers for each game on my laptop (when the wifi card is working correctly), the latency is so bad. I really don't know how this issue even happens because my console and laptop are in the same place together and both have good connection when doing internet tests, etc. Do you know anything about this? To be honest, I'm scared to connect the intel wifi card to my asus laptop because I'm afraid I might destroy it and its the only laptop I can use at the moment.
Have you attempted connecting an Ethernet cable from your laptop to the router, and noticed any effects? That’s a reasonable question, especially if you’re unsure about the process. If you feel uneasy about doing it, then skip it.
I’m okay starting the laptop and handling things like that, but I’m worried the wifi card could harm the motherboard once connected. It came from a dead machine, so I want to be careful. Also, I haven’t used ethernet because the modem is a bit far away, but I’ll try it to see if it helps. Thanks for your help!
I just found an issue with the interface and slot design on the Wi-Fi cards. I should have noticed it sooner. This means I can't easily switch between them. I'll still try using Ethernet today, hoping it resolves the internet problems. Appreciate your assistance.
It's identical, M.2 Key E... you remove your card and it lifts at roughly 30-45 degrees before you can extract it, similar to an SSD. Not every contact needs to be on the edge connector; what's absent from the wireless card is typically found in SATA or SIM cards. The wireless unit lacks those connectors. On the left side, the missing parts are still present, whereas the wireless model uses just one PCIe lane instead of four, so some contacts might be omitted naturally. As noted, it seems you're likely comparing your current card with one that has an extra cut featuring three pin segments. However, the actual connector shouldn't have a gap between those short sections—the Mediak card probably has a more uniform design for better compatibility with other M.2 slots. BUT yes, the 9560 model relies on CNVi functionality. All these cards use CNVi; it's unlikely to cause issues unless installed incorrectly. Also, follow the suggestion from the user who recommended turning off any wireless settings in power management to prevent accidental shutdowns.
It seems you need to search for specific options, usually labeled "power management" or similar. Check the other tabs and share any screenshots if needed.