F5F Stay Refreshed Hardware Desktop No post-upgrade instructions provided.

No post-upgrade instructions provided.

No post-upgrade instructions provided.

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C
CrippyDippy
Member
133
05-19-2021, 12:42 AM
#11
You're welcome. I've emailed ASUS support, and I'm looking forward to hearing back. I'll keep you posted.
C
CrippyDippy
05-19-2021, 12:42 AM #11

You're welcome. I've emailed ASUS support, and I'm looking forward to hearing back. I'll keep you posted.

S
sunnylouis
Member
79
05-20-2021, 06:38 AM
#12
Here’s a revised version of your update:

I reached out to my local ASUS support in Mexico, and they confirmed most of what you mentioned. I tried again, but still didn’t get any video output, so I’m sending the motherboard to ASUS for repair. However, there’s an unexpected twist—based on the S/N info, the board was imported to Mexico, which means they can’t assist here. I’ll need to send it through ASUS USA instead. It looks like getting a new one would be simpler, more affordable, and quicker.
S
sunnylouis
05-20-2021, 06:38 AM #12

Here’s a revised version of your update:

I reached out to my local ASUS support in Mexico, and they confirmed most of what you mentioned. I tried again, but still didn’t get any video output, so I’m sending the motherboard to ASUS for repair. However, there’s an unexpected twist—based on the S/N info, the board was imported to Mexico, which means they can’t assist here. I’ll need to send it through ASUS USA instead. It looks like getting a new one would be simpler, more affordable, and quicker.

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