No one has redeemed game rewards from AMD lately.
No one has redeemed game rewards from AMD lately.
Hi,
I'm having trouble redeeming the games I was supposed to get after upgrading my GPU. The site says the content isn't available and they'll fix it soon, but these titles—The Division 2 and World War Z—have been out for months. It seems there might be a problem on their end or missing activation keys. I reached out to support last weekend without getting a satisfactory reply yet. Has anyone else managed this recently?
It's actually tomorrow, that's what it says when I redeem them. A simple mistake like that would make me think I should visit the site and click on the "redeem" part.
This situation isn't favorable since the expiration date will soon pass, leaving no options.
Have you informed support about the issue when attempting to redeem them?
This looks promising since redeeming the codes in your account confirms they’re valid. It means the games will remain linked to your profile permanently. If you encounter issues downloading them, support can assist, though I recommend trying this now rather than waiting.
It’s Monday, which is a positive sign, but their response times tend to be unpredictable. Have you considered reaching out via live chat? If you’re using Ubisoft, their live chat operates from 9am to 2am every day. I’ve found it very effective—just describe your issue clearly and they should guide you through the process.
You're interacting with the AMD rewards site and the support team, but they don't offer a live chat option.
Ah, it looks like the wheels are turning and you're probably right about the key shortage. I assumed you'd already secured the keys.