No, MSI does not cover user errors related to motherboards.
No, MSI does not cover user errors related to motherboards.
It's surprising this affected the board, since those caps are connected to the CPU power. It seems the issue was resolved by removing the cap, as suggested. Just try taking it out and see if it helps—don’t worry about anyone having a multimeter, you can check manually.
You don’t need to be an electrician to get rid of something. Do you have at least a basic soldering iron? Also, did you accidentally hit the CPU cooler? You might want to try reseating the CPU first—perhaps the error is coming from there instead of the cap.
I possess an item consisting of a metal rod and a wooden handle featuring a plug.
Just warm up the two pins on the cap from the back and lift it out. As I mentioned, you might want to take out the CPU first before reinstalling it.
Process the return via RMA. Adjust the cap carefully to avoid visibility. They’re unlikely to investigate further.
Just tighten the capacitor using your fingers or pliers (avoid slipping and damaging anything). If needed, slightly twist it back and forth. Eventually, the internal parts will come out or the connections will loosen, causing the capacitor to detach. The wires can stay soldered; just cut them short—use nail clippers or sharp scissors. Trim them close to the board, ensuring the wires don’t touch each other. Skip the soldering iron if it’s low quality or you’re not skilled; excessive heat from copper can make desoldering tough. You risk losing the board entirely. The remaining short wires are easier to remove, allowing you to replace the capacitor or, though not ideal, attach a new one directly on top. But this is discouraged—keep the wires as short as possible; even a small extra half-centimeter between a working part and the board can lead to problems.
I put the CPU back in place. At first it didn’t show any lights, but it still didn’t turn on. After the second boot, it lit up the CPU debug LED again.