F5F Stay Refreshed Hardware Desktop No longer connected through USB after failure

No longer connected through USB after failure

No longer connected through USB after failure

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Jany_6688
Member
69
08-06-2019, 11:50 PM
#1
Hello, I understand your issue with the USB-C DP mode on your laptop. It seems like everything has changed since you last experienced problems. The SSD stopped working completely last week, so you replaced it and reinstalled Windows. You installed the necessary drivers for your AMD 4800H and RTX 2060 graphics cards. Despite that, the USB-C connection no longer displays video. Now Windows shows a message saying "Display connection might be limited." Before the failure, the USB-C port worked perfectly. Have you tried any solutions already? You mentioned trying things like turning off the internet, booting in safe mode, using DDU tools, reinstalling drivers, removing USB devices, updating drivers, and even using third-party update programs. Your laptop details are noted: it's a BTO model 15X1087 with an AMD Ryzen 7 4800H, 32GB RAM, new SSD, old SSD, NVIDIA RTX 2060 6GB, and Windows 10 Pro. It’s possible there was a mistake in the specifications, or maybe something else is affecting the connection. Let me know if you want more targeted advice.
J
Jany_6688
08-06-2019, 11:50 PM #1

Hello, I understand your issue with the USB-C DP mode on your laptop. It seems like everything has changed since you last experienced problems. The SSD stopped working completely last week, so you replaced it and reinstalled Windows. You installed the necessary drivers for your AMD 4800H and RTX 2060 graphics cards. Despite that, the USB-C connection no longer displays video. Now Windows shows a message saying "Display connection might be limited." Before the failure, the USB-C port worked perfectly. Have you tried any solutions already? You mentioned trying things like turning off the internet, booting in safe mode, using DDU tools, reinstalling drivers, removing USB devices, updating drivers, and even using third-party update programs. Your laptop details are noted: it's a BTO model 15X1087 with an AMD Ryzen 7 4800H, 32GB RAM, new SSD, old SSD, NVIDIA RTX 2060 6GB, and Windows 10 Pro. It’s possible there was a mistake in the specifications, or maybe something else is affecting the connection. Let me know if you want more targeted advice.

S
skrax
Junior Member
11
08-07-2019, 03:56 AM
#2
It looks like the installation worked despite initial doubts. The fact that NVIDIA added the USB-C video driver seems odd, but it might have been a workaround for display issues.
S
skrax
08-07-2019, 03:56 AM #2

It looks like the installation worked despite initial doubts. The fact that NVIDIA added the USB-C video driver seems odd, but it might have been a workaround for display issues.