No Bluetooth connection and random crashes on X670E Hero
No Bluetooth connection and random crashes on X670E Hero
Before diving into details, let me outline my setup. I have an X670E Hero with BIOS 1303, a 7950X3D ZOTAC 4090, an AMP AIRO G.SKILL Z5 Neo EXPO 32GB RAM at 6000MHz, and a custom watercooled CPU and GPU (EKWB parts). The issue started when trying to play Jedi Survivor; the Bluetooth stopped working unexpectedly. I checked my machine using a clonezilla image from two months ago—clean OS, drivers, and AV—but the device was still missing. I reinstalled Windows 11 Pro from a fresh ISO without any devices, then contacted ASUS who suggested running diagnostics via MyASUS app but found none. I had new fans installed recently, connecting them to a fan controller, so I swapped out six fans and rewired the cables. Now Bluetooth is back but unstable—PC shuts down randomly, logs show 6008 IDs in Event Viewer. To restart, I need to either cut power to the PSU and reboot (using the TX1300) or try the onboard ReTry button. After a fresh Windows 10 install, Bluetooth still doesn’t function, though the system remains stable. I’m unsure what’s causing it and would appreciate any advice to resolve this.
I own the same board on a 7950x setup. I also experience Bluetooth problems. On my device manager, it lists Win 11 Pro, but nothing connects via the built-in Bluetooth. It doesn’t show any devices, and when I try occasionally, the connection fails. I resolved this by plugging in a compatible Bluetooth dongle and turning off the built-in one (though it doesn’t fix the core problem). Occasionally it works, but it’s unreliable. I’ve also dealt with frequent USB disconnections—everything was either fully plugged in or unplugged quickly. This inconsistency is frustrating. After many troubleshooting steps and web searches, I discovered a Reddit thread pointing to Logitech Hub software as the main issue. I was using a new speaker with RGB sync, and the hub service was causing the drops. Disabling it helped, but now I’m left with a hub that doesn’t have built-in Bluetooth, yet at least it’s more stable than before. Still, long boot times are annoying, especially after memory training before startup. I was expecting better performance from an AMD platform or ASUS build—my last machine was an Intel i7 4790K with Maximus VII, and it ran perfectly without these kinds of hiccups. This migration from AMD felt less than ideal after over a decade away.