F5F Stay Refreshed Hardware Desktop New Wired Mouse is facing the same problem as the previous model.

New Wired Mouse is facing the same problem as the previous model.

New Wired Mouse is facing the same problem as the previous model.

M
minemuke
Junior Member
20
03-07-2021, 11:19 AM
#1
I'm experiencing issues with my mouse, but it seems the problem isn't limited to the device itself. Regardless of the USB port used—whether hub or otherwise—it loses tracking, the sensor flickers, and clicks from all five buttons fail to register. Occasionally, it moves to a different part of the screen as if pushed, or it registers a left click without any interaction with the left mouse button. Under heavy system load, such as when rendering 3D content in a game or editor, my speakers would buzz, which I resolved by upgrading my audio equipment. Initially, this only occurred during tracking in software like Unity, but now it happens unpredictably. These occurrences are intermittent and began with the last mouse I received, a generic model from around 2019. I replaced it, yet clearly something beyond the mouse was involved.

I've attempted to reinstall drivers, downloaded chipset drivers, updated them, and checked device manager settings to prevent accidental shutdowns. I've also tried minimizing interference from other cables or lines.

I'm still puzzled about the root cause. Could it be a lack of stable power? Might my motherboard no longer support mice? It feels like a bad luck situation with these devices.

EDIT: Sorry for the delay—I struggled to obtain the specifications. I have a prebuilt system, so some details might be inaccurate. However, based on what I know, here are the details:

CPU: AMD Ryzen 5 3600 6-Core
CPU cooler: Alpine 23 Arctic 120mm Fan
Motherboard: ASUS PRIME A520M-A
RAM: TEAMGROUP T-Force Delta RGB DDR4 16 GB
SSD: TEAMGROUP M.2 SSD TM8FP6512G
GPU: EVGA NVIDIA GeForce RTX 3060 Ti
PSU: EVGA 750w 80+ Bronze
Chassis: Phanteks Eclipse P400A
OS: Windows 11 Home
Monitors: Acer QG241Y, Acer XF251Q
PSU Age: Reviewed by Builder on 9/13/21 (over 2 years old)
BIOS version: American Megatrends Inc. 1202, 10/22/2020
M
minemuke
03-07-2021, 11:19 AM #1

I'm experiencing issues with my mouse, but it seems the problem isn't limited to the device itself. Regardless of the USB port used—whether hub or otherwise—it loses tracking, the sensor flickers, and clicks from all five buttons fail to register. Occasionally, it moves to a different part of the screen as if pushed, or it registers a left click without any interaction with the left mouse button. Under heavy system load, such as when rendering 3D content in a game or editor, my speakers would buzz, which I resolved by upgrading my audio equipment. Initially, this only occurred during tracking in software like Unity, but now it happens unpredictably. These occurrences are intermittent and began with the last mouse I received, a generic model from around 2019. I replaced it, yet clearly something beyond the mouse was involved.

I've attempted to reinstall drivers, downloaded chipset drivers, updated them, and checked device manager settings to prevent accidental shutdowns. I've also tried minimizing interference from other cables or lines.

I'm still puzzled about the root cause. Could it be a lack of stable power? Might my motherboard no longer support mice? It feels like a bad luck situation with these devices.

EDIT: Sorry for the delay—I struggled to obtain the specifications. I have a prebuilt system, so some details might be inaccurate. However, based on what I know, here are the details:

CPU: AMD Ryzen 5 3600 6-Core
CPU cooler: Alpine 23 Arctic 120mm Fan
Motherboard: ASUS PRIME A520M-A
RAM: TEAMGROUP T-Force Delta RGB DDR4 16 GB
SSD: TEAMGROUP M.2 SSD TM8FP6512G
GPU: EVGA NVIDIA GeForce RTX 3060 Ti
PSU: EVGA 750w 80+ Bronze
Chassis: Phanteks Eclipse P400A
OS: Windows 11 Home
Monitors: Acer QG241Y, Acer XF251Q
PSU Age: Reviewed by Builder on 9/13/21 (over 2 years old)
BIOS version: American Megatrends Inc. 1202, 10/22/2020

T
twentyonechloe
Member
235
03-11-2021, 02:29 PM
#2
Welcome to the forums, newcomer!
When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time?
I'd avoid USB hubs, and work with USB ports on the motherboard alone.
T
twentyonechloe
03-11-2021, 02:29 PM #2

Welcome to the forums, newcomer!
When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time?
I'd avoid USB hubs, and work with USB ports on the motherboard alone.

I
iasdd177
Member
136
03-21-2021, 07:22 PM
#3
Hi, thank you for your message. It took some time to update the specs on my original post. I began experiencing problems with the ports on the motherboard, so I tried using a hub instead. My BIOS version is American Megatrends Inc. 1202, dated 10/22/2020.
I
iasdd177
03-21-2021, 07:22 PM #3

Hi, thank you for your message. It took some time to update the specs on my original post. I began experiencing problems with the ports on the motherboard, so I tried using a hub instead. My BIOS version is American Megatrends Inc. 1202, dated 10/22/2020.