F5F Stay Refreshed Hardware Desktop New setup, CPU issues with Ez troubleshooting

New setup, CPU issues with Ez troubleshooting

New setup, CPU issues with Ez troubleshooting

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gamb1no
Member
226
03-11-2019, 02:31 PM
#1
I recently assembled my friend's new PC. It comes with an AMD Ryzen 5 3600, an RTX 2060 Super, 16 GB of Gel Superluce RGB RAM, a Corsair H115i Pro cooler, and a Corsair CX 550M power supply. When I tried to boot it, nothing appeared—lights came up, fans spun, and the GPU worked. The Ez troubleshooting light appeared on the motherboard for the CPU. The manual mentioned it was either not detected or failed. I double-checked all power cables and even tried booting RAM on a single stick, but nothing happened. I'm getting anxious because I’m not sure what to do. Can you help?
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gamb1no
03-11-2019, 02:31 PM #1

I recently assembled my friend's new PC. It comes with an AMD Ryzen 5 3600, an RTX 2060 Super, 16 GB of Gel Superluce RGB RAM, a Corsair H115i Pro cooler, and a Corsair CX 550M power supply. When I tried to boot it, nothing appeared—lights came up, fans spun, and the GPU worked. The Ez troubleshooting light appeared on the motherboard for the CPU. The manual mentioned it was either not detected or failed. I double-checked all power cables and even tried booting RAM on a single stick, but nothing happened. I'm getting anxious because I’m not sure what to do. Can you help?

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baerko
Junior Member
30
03-12-2019, 08:20 AM
#2
The motherboard is a central component of a computer system.
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baerko
03-12-2019, 08:20 AM #2

The motherboard is a central component of a computer system.

9
905xA
Senior Member
667
03-14-2019, 09:20 AM
#3
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905xA
03-14-2019, 09:20 AM #3

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Anonymous_II
Junior Member
12
03-15-2019, 09:16 PM
#4
MSI B450 Gameing Plus Max is a gaming graphics card designed for enhanced performance.
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Anonymous_II
03-15-2019, 09:16 PM #4

MSI B450 Gameing Plus Max is a gaming graphics card designed for enhanced performance.

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techiseasy
Senior Member
688
03-17-2019, 04:51 PM
#5
Do you recall the box mentioning "Ryzen 3000 ready"? If not, the board probably requires a BIOS update to work with your chip. The B450 line was designed for Zen+ or Ryzen 2000 series processors at first. Confirm?
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techiseasy
03-17-2019, 04:51 PM #5

Do you recall the box mentioning "Ryzen 3000 ready"? If not, the board probably requires a BIOS update to work with your chip. The B450 line was designed for Zen+ or Ryzen 2000 series processors at first. Confirm?

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SebastifurrJr
Junior Member
2
03-17-2019, 10:05 PM
#6
Might be outdated information—consider asking a store to refresh the bios for you.
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SebastifurrJr
03-17-2019, 10:05 PM #6

Might be outdated information—consider asking a store to refresh the bios for you.

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ReakZ_
Member
183
03-25-2019, 04:06 PM
#7
He planned to tamper with it when I wasn’t around and violated the top installation guideline. He applied too much thermal paste while trying to reattach it. Eventually, he got it stuck on the cooler and then it fell into the motherboard, causing paste to mix with the CPU pins and socket. We probably won’t have the fix for another ten days until replacements arrive.
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ReakZ_
03-25-2019, 04:06 PM #7

He planned to tamper with it when I wasn’t around and violated the top installation guideline. He applied too much thermal paste while trying to reattach it. Eventually, he got it stuck on the cooler and then it fell into the motherboard, causing paste to mix with the CPU pins and socket. We probably won’t have the fix for another ten days until replacements arrive.

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kanaky74
Junior Member
31
03-25-2019, 05:03 PM
#8
I believe you're correct after using it. I transferred the bois from the included disk to a thumb drive, but I'm planning to download it directly from the website instead.
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kanaky74
03-25-2019, 05:03 PM #8

I believe you're correct after using it. I transferred the bois from the included disk to a thumb drive, but I'm planning to download it directly from the website instead.

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derk4321
Senior Member
482
04-09-2019, 06:12 AM
#9
It’s possible to restore it. I observed KIngpin submerging an entire motherboard in paste—without any parts attached—into a bucket of IPA, then removing it and drying it carefully. As long as the connections remain intact, cleaning with a non-conductive tool should work fine.
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derk4321
04-09-2019, 06:12 AM #9

It’s possible to restore it. I observed KIngpin submerging an entire motherboard in paste—without any parts attached—into a bucket of IPA, then removing it and drying it carefully. As long as the connections remain intact, cleaning with a non-conductive tool should work fine.

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KablooieKablam
Posting Freak
908
04-09-2019, 06:27 AM
#10
Well I put in the new parts and plugged a thumbdrive with the bios update on it and I'm still geting nothing. Literally no post at all. I just dont understand what it could be
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KablooieKablam
04-09-2019, 06:27 AM #10

Well I put in the new parts and plugged a thumbdrive with the bios update on it and I'm still geting nothing. Literally no post at all. I just dont understand what it could be