New plan offers 1 gigabit speed, replacing the previous 100mbps version.
New plan offers 1 gigabit speed, replacing the previous 100mbps version.
Hey everyone! A month ago I switched to the faster 1 Gigabit NBN FTP plan. Right after the change, my internet speeds jumped to around 800mbps during a speed test. I didn’t adjust anything on the modem and just connected my computer immediately. My device was already set up for higher speeds thanks to its 1GB compatibility (TP Link AC1200). I assumed it was just a default setting.
About a week later, while playing a game on Steam, I realized my speeds matched what I had before the upgrade. After chatting with my ISP (TPG), a technician performed a reset and everything seemed to work again. I kept checking for a week or two and everything stayed stable. But then I noticed it dropped back to my old speeds during an update.
I looked up their website for outages and network status, and saw reports of issues in my area. It seems there might be a problem affecting my suburb. My main question is: does this relate to what I’m experiencing? Could it be linked to network outages or could it be something with my own setup? I just wanted to verify before making any changes. Thanks!
ISP modem is connected first, then your TP-Link AC1200 router links your PC via LAN to the router's LAN port 1. The PC network must run at 1 GBps when logged into the router. Check the internet port speed—use Ookla or Fast.com (Netflix) to confirm it exceeds 100 MBps. Some sites intentionally limit traffic to one connection, affecting performance.
They can resolve it upon contact, indicating the issue lies with them. If it occurred at your location, remote assistance wouldn't be possible.
You're considering checking the modem settings, but it might not be the issue. A faulty cable could definitely cause problems, but other factors like outdated drivers or network configuration could also play a role. It's worth testing with a different cable to see if the issue persists.
A faulty cable is capable of causing issues, YET it cannot be resolved by the ISP from a distance.
I just connected the Ethernet cable to the nearby port for craps and giggles, and now I'm seeing the speeds I pay for. My speed test showed 876 Mbps, which is what it should be. What does this mean? I've been using the old port for years. Could wear and tear have caused a problem? Even though I haven't moved it, I'll keep checking to see if anything changes.
Switching back to the "bad" port causes it to return to 100%, indicating the issue isn't resolved. This suggests the ISP's actions were ineffective. They can't remotely fix a faulty port on your router.