F5F Stay Refreshed Hardware Desktop New PC experiencing several problems.

New PC experiencing several problems.

New PC experiencing several problems.

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RoyalShine
Member
143
03-29-2023, 06:09 AM
#1
So, I purchased an Ibuypower y60 around black Friday. My specs are.
Processor AMD Ryzen 9 7900X 12-Core Processor 4.70 GHz
Installed RAM 32.0 GB (31.2 GB usable)
Gpu Nvidia GeForce RTX 4070 ti 12 gb
Storage 1 TB NVMe
System type 64-bit operating system, x64-based processor
Operator system Windows 11
If anything else is needed please ask.
The pc started out fine but then It started to randomly freeze to the point of having to hold down the power button to shut it off. It also started to bsod but I believe the opera gx browser was causing the bsod since it only happened while using that browser and hasn't happen since I uninstalled it. But Last night it just randomly restarted when I was playing Warhammer 3 with my friends and i don't know what to do now. I don't know if it's a hardware related issue I'm running into or if its maybe something corrupted. Windows is up to date. My gpu is up to date. and I've run SFC in cmd and no issues arose. Please help
R
RoyalShine
03-29-2023, 06:09 AM #1

So, I purchased an Ibuypower y60 around black Friday. My specs are.
Processor AMD Ryzen 9 7900X 12-Core Processor 4.70 GHz
Installed RAM 32.0 GB (31.2 GB usable)
Gpu Nvidia GeForce RTX 4070 ti 12 gb
Storage 1 TB NVMe
System type 64-bit operating system, x64-based processor
Operator system Windows 11
If anything else is needed please ask.
The pc started out fine but then It started to randomly freeze to the point of having to hold down the power button to shut it off. It also started to bsod but I believe the opera gx browser was causing the bsod since it only happened while using that browser and hasn't happen since I uninstalled it. But Last night it just randomly restarted when I was playing Warhammer 3 with my friends and i don't know what to do now. I don't know if it's a hardware related issue I'm running into or if its maybe something corrupted. Windows is up to date. My gpu is up to date. and I've run SFC in cmd and no issues arose. Please help

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Butterfly1416
Senior Member
701
03-29-2023, 06:16 AM
#2
Assume a problem with the connected power source right away, though this depends on the manufacturer's past issues with similar equipment. Review Event Viewer and Reliability History to identify what Windows records about these failures. Look for Event 41 and check for additional entries.
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Butterfly1416
03-29-2023, 06:16 AM #2

Assume a problem with the connected power source right away, though this depends on the manufacturer's past issues with similar equipment. Review Event Viewer and Reliability History to identify what Windows records about these failures. Look for Event 41 and check for additional entries.

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Eduardo_GameOn
Posting Freak
921
04-12-2023, 10:01 AM
#3
I'm observing that the PC experienced BSOD or a restart last night with event 41. Does this indicate I should replace the entire power supply unit? Also, reviewing the reliability history, this appears to be one of the Windows crash reports.

Problem Event Name: MoAppHang
Package Full Name: MicrosoftWindows.Client.WebExperience_424.400.20.0_x64__cw5n1h2txyewy
Application Name: praid:Widgets
Application Version: 421.20070.2390.0
Application Timestamp: 65973f6f
Hang Signature: ad4a
Hang Type: 2097152
OS Version: 10.0.22631.2.0.0.768.101
Locale ID: 1033
Extra Hang Signatures: ad4a1210530c7a10f4344f6cdeb47e50, 4077, 4077688e3be711f3c0e664fda5f48d5c, ad4a, ad4a1210530c7a10f4344f6cdeb47e50, 4077
Extra Hang Signature 7: 4077688e3be711f3c0e664fda5f48d5c
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Eduardo_GameOn
04-12-2023, 10:01 AM #3

I'm observing that the PC experienced BSOD or a restart last night with event 41. Does this indicate I should replace the entire power supply unit? Also, reviewing the reliability history, this appears to be one of the Windows crash reports.

Problem Event Name: MoAppHang
Package Full Name: MicrosoftWindows.Client.WebExperience_424.400.20.0_x64__cw5n1h2txyewy
Application Name: praid:Widgets
Application Version: 421.20070.2390.0
Application Timestamp: 65973f6f
Hang Signature: ad4a
Hang Type: 2097152
OS Version: 10.0.22631.2.0.0.768.101
Locale ID: 1033
Extra Hang Signatures: ad4a1210530c7a10f4344f6cdeb47e50, 4077, 4077688e3be711f3c0e664fda5f48d5c, ad4a, ad4a1210530c7a10f4344f6cdeb47e50, 4077
Extra Hang Signature 7: 4077688e3be711f3c0e664fda5f48d5c

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Over9000Beast
Junior Member
10
04-13-2023, 09:17 PM
#4
Do you have visibility of the make and model on the connected power supply? Are there any additional entries in the Critical and Error sections beyond Event 41?
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Over9000Beast
04-13-2023, 09:17 PM #4

Do you have visibility of the make and model on the connected power supply? Are there any additional entries in the Critical and Error sections beyond Event 41?

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MicMineHD
Member
206
05-04-2023, 09:01 AM
#5
The PSU model is the HP1-J800GD-F12S
In the event viewer, the main critical errors are the kernel 41s normal errors, which have a lot of different types, but I'm seeing 10010 a lot.
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MicMineHD
05-04-2023, 09:01 AM #5

The PSU model is the HP1-J800GD-F12S
In the event viewer, the main critical errors are the kernel 41s normal errors, which have a lot of different types, but I'm seeing 10010 a lot.

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BobFortier
Member
182
05-04-2023, 09:39 AM
#6
There aren't many reviews available for that PSU, but based on what's shared, it appears to be a fairly solid choice given its price. Checking some past forum discussions about MS suggests the 10010 error could have been resolved with SFC. It's unclear what advice to give at this point, but someone else might have more insight.
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BobFortier
05-04-2023, 09:39 AM #6

There aren't many reviews available for that PSU, but based on what's shared, it appears to be a fairly solid choice given its price. Checking some past forum discussions about MS suggests the 10010 error could have been resolved with SFC. It's unclear what advice to give at this point, but someone else might have more insight.

S
Sertero28
Senior Member
589
05-16-2023, 10:06 PM
#7
Execute run memtest86 using a USB drive.
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Sertero28
05-16-2023, 10:06 PM #7

Execute run memtest86 using a USB drive.

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XxgamerxX1677
Member
214
06-02-2023, 11:23 AM
#8
Played helldivers 2 for about 3 to 4 hours without any problems, maybe it's a warhammer 3 problem.
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XxgamerxX1677
06-02-2023, 11:23 AM #8

Played helldivers 2 for about 3 to 4 hours without any problems, maybe it's a warhammer 3 problem.