F5F Stay Refreshed Hardware Desktop New installation restarts unexpectedly (Kernel-Power 41)

New installation restarts unexpectedly (Kernel-Power 41)

New installation restarts unexpectedly (Kernel-Power 41)

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rboy108
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166
02-10-2024, 11:50 AM
#1
Hey there!
I just assembled my initial PC with these details:
Motherboard: ASUS TUF GAMING B650-Plus Wifi
CPU: AMD Ryzen 7 7800x3D
CPU Cooler: Be Quiet! Dark Rock 2 (150W TDP)
GPU: ASUS Dual GeForce RTX 4070 Super
RAM: Corsair Vengeance 2X16GB DDR5 6000MT/s 30CL (installed in channels A2 and B2)
Storage: Corsair MP600 Core XT 4TB
PSU: Be Quiet! Pure Power 12M 1000W
I'm using Windows 11 Home, updated all updates, BIOS, chipset drivers, and the latest GPU driver. The RAM is set to ASUS' QVL for my motherboard at the advertised speed.
The system starts up smoothly with default BIOS settings. However, when I turn on EXPO to run RAM at 6000MHz, it randomly crashes and performs a hard reboot. This results in a black screen (no BSOD) and the process restarts through DRAM, CPU, and VGA LEDs on the motherboard. The fans and RAM LEDs remain lit during the crash.
The event viewer displays only a Kernel-Power 41 event without further details.
These crashes happen during gameplay (Helldivers 2) and while executing prime95 tests.
During games, the crashes occur unpredictably, sometimes after about 30 minutes, other times after a full day (around 6 hours) with no issues.
When running prime95, the system also crashes at random intervals, sometimes after an hour and other times after 7 hours.
I attempted to reduce RAM speed, but experienced a crash at 5200Mhz after just one hour of a prime95 test.
What I've observed is that using EXPO settings through Ryzen Master instead of MoBo BIOS leads to more stable performance at 6000MHz. This also results in a lower CPU SOC Voltage (1.190V with Ryzen Master EXPO vs 1.24V with MoBo EXPO settings).
What I've done so far:
I ran memtest86 to verify RAM integrity – passed without errors
Checked for crash dump files using WhoCrashed, but none found (no crash dumps created)
Monitored and logged system metrics with HWiNFO64 during gaming and prime95 runs. The logs showed no irregularities in CPU voltages or temperatures (maximum CPU temp reached 72°C).
It's frustrating, to say the least, since I'm unsure where to begin and lack a budget for random part testing. I'm hoping someone here can guide me toward a more effective solution.
Appreciate any advice and let me know if you need further details about the setup!
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R
rboy108
02-10-2024, 11:50 AM #1

Hey there!
I just assembled my initial PC with these details:
Motherboard: ASUS TUF GAMING B650-Plus Wifi
CPU: AMD Ryzen 7 7800x3D
CPU Cooler: Be Quiet! Dark Rock 2 (150W TDP)
GPU: ASUS Dual GeForce RTX 4070 Super
RAM: Corsair Vengeance 2X16GB DDR5 6000MT/s 30CL (installed in channels A2 and B2)
Storage: Corsair MP600 Core XT 4TB
PSU: Be Quiet! Pure Power 12M 1000W
I'm using Windows 11 Home, updated all updates, BIOS, chipset drivers, and the latest GPU driver. The RAM is set to ASUS' QVL for my motherboard at the advertised speed.
The system starts up smoothly with default BIOS settings. However, when I turn on EXPO to run RAM at 6000MHz, it randomly crashes and performs a hard reboot. This results in a black screen (no BSOD) and the process restarts through DRAM, CPU, and VGA LEDs on the motherboard. The fans and RAM LEDs remain lit during the crash.
The event viewer displays only a Kernel-Power 41 event without further details.
These crashes happen during gameplay (Helldivers 2) and while executing prime95 tests.
During games, the crashes occur unpredictably, sometimes after about 30 minutes, other times after a full day (around 6 hours) with no issues.
When running prime95, the system also crashes at random intervals, sometimes after an hour and other times after 7 hours.
I attempted to reduce RAM speed, but experienced a crash at 5200Mhz after just one hour of a prime95 test.
What I've observed is that using EXPO settings through Ryzen Master instead of MoBo BIOS leads to more stable performance at 6000MHz. This also results in a lower CPU SOC Voltage (1.190V with Ryzen Master EXPO vs 1.24V with MoBo EXPO settings).
What I've done so far:
I ran memtest86 to verify RAM integrity – passed without errors
Checked for crash dump files using WhoCrashed, but none found (no crash dumps created)
Monitored and logged system metrics with HWiNFO64 during gaming and prime95 runs. The logs showed no irregularities in CPU voltages or temperatures (maximum CPU temp reached 72°C).
It's frustrating, to say the least, since I'm unsure where to begin and lack a budget for random part testing. I'm hoping someone here can guide me toward a more effective solution.
Appreciate any advice and let me know if you need further details about the setup!

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B
bellaaa_
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173
02-11-2024, 04:19 AM
#2
Welcome to the forums, newcomer!
RAM: Corsair Vengeance 2X16GB DDR5 6000MT/s 30CL (installed in channels A2 and B2)
The RAM is listed on ASUS' QVL for my motherboard at the advertised speed.
Please share a link to the RAM you've obtained.
Motherboard: ASUS TUF GAMING B650-Plus Wifi
The latest BIOS update and chipset drivers are available.
What is the current BIOS version for your motherboard?
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B
bellaaa_
02-11-2024, 04:19 AM #2

Welcome to the forums, newcomer!
RAM: Corsair Vengeance 2X16GB DDR5 6000MT/s 30CL (installed in channels A2 and B2)
The RAM is listed on ASUS' QVL for my motherboard at the advertised speed.
Please share a link to the RAM you've obtained.
Motherboard: ASUS TUF GAMING B650-Plus Wifi
The latest BIOS update and chipset drivers are available.
What is the current BIOS version for your motherboard?

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dazzlinglogan
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67
02-11-2024, 06:32 AM
#3
Hello and thank you!
The RAM kit is the 2x16GB CMH32GX5M2B6000Z30K (https://www.corsair.com/de/en/p/mem...s-...2b6000z30k) and my BIOS is version 2613.
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dazzlinglogan
02-11-2024, 06:32 AM #3

Hello and thank you!
The RAM kit is the 2x16GB CMH32GX5M2B6000Z30K (https://www.corsair.com/de/en/p/mem...s-...2b6000z30k) and my BIOS is version 2613.

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Skysel
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71
02-11-2024, 01:19 PM
#4
In fact, after rechecking everything, I realized the issue: the RAM kit is available only on the QVL for AMD 8000-series processors, not for the 7000-series. That must be the reason for my stability problems... I feel foolish.
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S
Skysel
02-11-2024, 01:19 PM #4

In fact, after rechecking everything, I realized the issue: the RAM kit is available only on the QVL for AMD 8000-series processors, not for the 7000-series. That must be the reason for my stability problems... I feel foolish.

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ripa5000
Posting Freak
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884
03-02-2024, 10:52 PM
#5
You may consider returning the RAM and selecting something from the QVL...although in theory they should be functioning out of the box. I assisted in creating a setup for a friend, chose these rams for him;
https://pcpartpicker.com/product/LW...b-...6600c32few
I paired it with an MSI B650I Edge WiFi board and the same processor you used. There have been no issues reported, as he assembled the system about three months ago.
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ripa5000
03-02-2024, 10:52 PM #5

You may consider returning the RAM and selecting something from the QVL...although in theory they should be functioning out of the box. I assisted in creating a setup for a friend, chose these rams for him;
https://pcpartpicker.com/product/LW...b-...6600c32few
I paired it with an MSI B650I Edge WiFi board and the same processor you used. There have been no issues reported, as he assembled the system about three months ago.

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