New installation, but an older hard drive isn't being detected
New installation, but an older hard drive isn't being detected
Ok, so I have a question for you folks; I'm not new to the PC building hobby, but it's been a while since my last build (ok, let's be honest, over a decade 😬), and my new build is running into a particularly peculiar (to me) issue.
My "new" system build is based on a Z97/Broadwell mATX build (please don't give me any flack for that, lol), and everything has been planned out to a "T" -- all components were sourced for their ability to work properly together. Anyway, that's all to say that prior to this next bit, EVERYTHING has been functioning correctly, both on the bench, and subsequently installed -- EXCEPT -- ONE of the two HDDs that I moved over from my other PC (a 2014 HP ProDesk 600 G1 Tower with some minor upgrades).
I want to see if anyone can throw any ideas my way before I actually take the time to spec out the whole build. Basically, testing various things results in the following:
The "malfunctioning" (HGST 10TB) HDD, when plugged into both SATA power & data cables on the NEW system (all connections properly seated) fails to spin up at all; not upon power-up, and not at all during the system POST/boot process. In addition, the drive fails to show up in BIOS. Testing another similar HDD (HGST 6TB) shows no issue at all; the HDD shows correctly in BIOS, and spins up upon power-up, as expected.
Swapping data cables does not correct the issue, nor does rearranging the PSU extension cables (and yes, I'm using the original Lian Li cables that were included with the SP750 PSU) -- the 6TB drive simply gets recognized on the other port instead, and the 10TB remains unpowered/unseen, no matter what I connect, where. This applies no matter whether I fully disconnect one of the drives, or connect them both concurrently.
It does not appear to be a SATA port issue, as I'm able to get the 6TB drive to be recognized in any of the available SATA ports on the motherboard, powered by any of the PSU extension cable terminal connections. The PSU should have MORE than enough wattage to drive everything, so I'm failing to understand how the drive isn't powering on.
Here's the thing: The 10TB drive is most definitely NOT fried; I can hook it back up to my old HP (using the ancient HP PSU), and it runs exactly as expected, with all files intact, and powers on as it should. What in the heck am I missing, here? 🤔🤔🤔
Please feel free to ask any questions that may seem relevant! 😊🙏
Welcome to the forums, newcomer! When sharing a troubleshooting thread, it's important to provide detailed system information. Please list your full specifications in the following order:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
Include the age of the PSU along with its make and model. The BIOS version for your motherboard is also relevant at this time. It would be helpful to mention the HDD model instead of just its make and capacity.
Have you tried using separate SATA Dat cables to check if the cable you're using is faulty?
CPU:
Intel i7-5775C
CPU cooler:
InWin BR24 AIO
Motherboard:
ASRock Z97M OC Formula (mATX); BIOS version 2.50 (latest)
Ram:
32GB (8GB x4) TeamGroup Vulcan 1600 10-10-10-27 1.5V (TLYD38G1600HC10ABK)
SSD/HDD:
- 1x 2TB WD Black SN850X NVMe (M.2 slot on motherboard, used the chipset)
- 4x 2TB WD Black SN850X NVMe (bootable hardware RAID10, driven by a Highpoint SSD7105 PCIE3.0 x16 card in PCIE slot 3)
- 1x 6TB HGST/HP MB6000GEQUT (refurbished); *not currently installed*
- 1x 10TB HGST Ultrastar HE10 HUH721010ALE600 (refurbished); *not currently installed, not recognized by new system*)
GPU:
ASUS Dual NVIDIA GeForce RTX 3060 V2 OC Edition 12GB (PCIE slot 1)
PSU:
Lian Li SP750 (brand-new; bought about a week ago; exact shelf age unknown)
Chassis:
JONSBO TK-1 (black)
OS:
Windows 10 Professional x64
Monitor:
HP EliteDisplay E222 1080p 22"
Have you considered checking for standalone SATA Dat cables to exclude the one you’re using?
I’ve experimented with various SATA data cables, such as the one I used for the 10TB drive on another HP system—it functions properly. All cables tested work well with the 6TB drive, but none seem to resolve the non-recognition problem on the new 10TB unit when connected to this build. In short, I’ve largely ruled out the data cables as a factor. The issue likely lies with the power supply or the pin configuration of the Lian Li SATA power extensions for the HGST 10TB HE10 drive.
It seems the issue is likely related to power delivery or pin configuration. I have a separate 12V/5V supply connected through a single 120VAC cable with a 4-pin molex, and it powers up correctly when connected via SATA data cable to the Z97 board. The Lian Li SP750 still doesn’t power the drive. There’s no chance it’s limited by wattage with the components I’ve installed. I can temporarily use the 4-pin molex adapter for now and will let you know what happens. I hope it works without needing an extra adapter.