New hardware, CPU, RAM, and M.2 storage, but games still showing black screen
New hardware, CPU, RAM, and M.2 storage, but games still showing black screen
Hello! I developed a partially upgraded PC but retained my Zotac Amp 2080 as it met my requirements. The new system has been operational for two weeks now. When launching a game, I experience display issues—screen goes black and audio drops, especially without headphones. It sometimes flashes briefly before stabilizing, but usually resets when I press F4 outside the game. I'm using the same monitor, display port cable, and port that I had since 2017 or 2018. The components include an A650 iGPU, Ryzen 7 7700X, and 64GB of 6000MHz DDR5 RAM. Previously, everything ran smoothly until last night, and I'm still trying to identify the cause. Any suggestions would be greatly appreciated. My Monoprice Ultrawide monitor was purchased during the earlier build and I'm planning an upgrade due to backlight issues and overheating concerns. Thanks!
Prior to using hardware (cable), it seems the driver (software) is causing the problem first. I'll also attempt to update the BIOS, including the GPU, even if other drivers or updates haven't resolved the issue.
I updated the newest game driver right after the last issue this evening. It was a fresh Windows 11 install since I had access to a key. Everything is current with the latest release, and none of the drivers are from beta versions—they were all added two weeks ago during the rebuild.
Navigate BIOS and turn off the iGPU for the Ryzen 7700X. I don’t know if Gigabyte BIOS works, but on ASUS it should be in "Advanced/NB Configuration/Primary Video Device" and set to "PCIe." Also, you can disable the iGPU completely in that same menu.