F5F Stay Refreshed Hardware Desktop New computer starts up only after the second try

New computer starts up only after the second try

New computer starts up only after the second try

S
SynneK
Member
185
01-19-2023, 11:34 AM
#1
Hello, I'm dealing with a problem where my new PC won't turn on properly. Even after trying everything, it doesn't display any video and seems to be stuck. The HDD LEDs aren't flashing, but when I press the power button or reset it, it boots normally. My system specs include an AMD Ryzen 5 5500 with a B550M DS3H processor, 1.5 GHz, DDR4 8GB RAM, an NVMe SSD, and a GTX 4060 GPU. I've checked fast startup settings, updated the BIOS, cleared CMOS, cleaned the SSD, and even swapped in a different GPU (GTX 650) to see if that helps. All drivers are current, and Windows 11 is installed at the latest version. I'm not sure if a BIOS setting is the issue, but I'm hoping someone has faced this before and knows how to fix it.
S
SynneK
01-19-2023, 11:34 AM #1

Hello, I'm dealing with a problem where my new PC won't turn on properly. Even after trying everything, it doesn't display any video and seems to be stuck. The HDD LEDs aren't flashing, but when I press the power button or reset it, it boots normally. My system specs include an AMD Ryzen 5 5500 with a B550M DS3H processor, 1.5 GHz, DDR4 8GB RAM, an NVMe SSD, and a GTX 4060 GPU. I've checked fast startup settings, updated the BIOS, cleared CMOS, cleaned the SSD, and even swapped in a different GPU (GTX 650) to see if that helps. All drivers are current, and Windows 11 is installed at the latest version. I'm not sure if a BIOS setting is the issue, but I'm hoping someone has faced this before and knows how to fix it.

I
iPeque
Member
227
01-20-2023, 07:20 PM
#2
I encountered this problem a couple of years ago with the RAM module. We initially assumed it was the board, so we sent it back for repair and received a replacement. When we tried another RAM kit, everything functioned correctly. I've had similar issues with Geil kits in the past; if you can test a different RAM and let us know, that would help. Also, ensure XMP/DOCP/EXPO settings are disabled during testing.
I
iPeque
01-20-2023, 07:20 PM #2

I encountered this problem a couple of years ago with the RAM module. We initially assumed it was the board, so we sent it back for repair and received a replacement. When we tried another RAM kit, everything functioned correctly. I've had similar issues with Geil kits in the past; if you can test a different RAM and let us know, that would help. Also, ensure XMP/DOCP/EXPO settings are disabled during testing.

L
60
01-20-2023, 07:51 PM
#3
I question Fast Boot's role here. It seems safe to keep it on. Fast Startup is much more likely to cause problems.
L
LemmonzxGaming
01-20-2023, 07:51 PM #3

I question Fast Boot's role here. It seems safe to keep it on. Fast Startup is much more likely to cause problems.

R
RG48
Posting Freak
778
01-20-2023, 08:30 PM
#4
Thanks for reaching out. Your order for two new RAM modules resolved the issue, and the system is now stable with XMP activated.
R
RG48
01-20-2023, 08:30 PM #4

Thanks for reaching out. Your order for two new RAM modules resolved the issue, and the system is now stable with XMP activated.