Network is active but cannot access the web.
Network is active but cannot access the web.
If you're bound by a contract, why not let Shaw handle the issue? The first step is to check all cables on your premises for damage and, as a precaution, reset the router before beginning an exam. Also, let the examiners or school know about an ongoing connection problem that you can't control, and they might offer an alternative solution. Just ask—at worst, you already have a No
It seems the issue might not be severe. It likely resembles typical consumer router behavior—possibly just outdated DHCP lease from upstream that couldn't be renewed. Alternatively, a hardware fault could disable the WAN interface, or a routing problem might prevent proper traffic forwarding.
The situation indicates a WAN-related issue that isn't under your control. Once you're still experiencing the problem despite direct connection and a temporary fix through rebooting, it points to a broader network concern. It's crucial for reliable service, especially now, so please have Shaw assess the fiber or cable connections to your location.