Needs assistance with the Ryzen 3600x MSI Tomahawk Max setup?
Needs assistance with the Ryzen 3600x MSI Tomahawk Max setup?
I recently assembled a PC for a friend using a Ryzen 3600x, an MSI Tomahawk MAX ATX motherboard, and 16 GB of 3200 RAM. We verified everything during assembly before he took it home to play games. He reported the system crashing and failing to boot. I brought it over for troubleshooting, but it still doesn’t pass the CPU test on the motherboard. I tried using the built-in BIOS flash feature, which didn’t help. I reset the CMOS in case that resolved something. Unfortunately, it didn’t work. I’m unsure what’s wrong and don’t have another Ryzen board or CPU to check. Should we return the components?
Cpu test failure indicates a problem. When dealing with a new machine and an uncertain component, it’s best to return it for repair. My concern is that the BIOS on the CPU might be faulty, but I’m not sure. Returning it can be time-consuming and displease both the user and the manufacturer. Right now there’s no clear resolution. The manufacturer can test parts and may send them back with a confirmation they’re fine, ensuring you have a verified good component. It could help to check the BIOS on the motherboard and related chipset details. A bilingual note might be useful—likely Chinese given the shipping location.
I've been exploring this topic, and I told my friend to leave the PC with me. I've searched everywhere for details, but most sources focus on a BIOS problem, especially with Tomahawk boards rather than Tomahawk Max. Which should be ready out of MSI. I'm just trying to help my friend avoid the RMA process. With the oldest BIOS, the CPU light disappears and then it just stays there without trying to boot.
Tomahawk Max should start with 3600 hours by default. That’s exactly what it was designed for. If it doesn’t and has incorrect BIOS settings, that’s MSI’s responsibility—something unusual to see. I’m wondering if there’s a more straightforward fix than the one I’m using.
Ensure you run a trial without xmp/dcop to verify the problem persists
I’ve lowered the white flag. I’m gathering the mobo and CPU and sending them back. Thanks for your support!