F5F Stay Refreshed Hardware Desktop Need urgent assistance! System is freezing, showing black screen, and randomly restarting.

Need urgent assistance! System is freezing, showing black screen, and randomly restarting.

Need urgent assistance! System is freezing, showing black screen, and randomly restarting.

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NicoPlaysYT
Senior Member
250
10-29-2019, 08:28 AM
#1
Hi, My Rig: i7 9700KF Asus z390m Prime Asus Strix 5700xt Seasonic Focus 650w Gold Fresh windows install, fresh GPU driver when test using DDU, all drivers are updated, temps are fine. I get random freezes, black screen - loss of display and sometimes accompanied by auto reset otherwise i need to hard reset, not only when gaming but also when browsing or idle. I started to have this issue when i got my i7 9700KF, so i ran AIDA 64 stress test on CPU, MEMORY, FPU, STORAGE... ETC for hours and had zero errors, smooth test. Could it be GPU compatibility issues with the CPU? as it was running fine before? but my cpu passed AIDA stress test and prime95 stress test as well.? i also ran memtest to check the rams twice with no errors?
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NicoPlaysYT
10-29-2019, 08:28 AM #1

Hi, My Rig: i7 9700KF Asus z390m Prime Asus Strix 5700xt Seasonic Focus 650w Gold Fresh windows install, fresh GPU driver when test using DDU, all drivers are updated, temps are fine. I get random freezes, black screen - loss of display and sometimes accompanied by auto reset otherwise i need to hard reset, not only when gaming but also when browsing or idle. I started to have this issue when i got my i7 9700KF, so i ran AIDA 64 stress test on CPU, MEMORY, FPU, STORAGE... ETC for hours and had zero errors, smooth test. Could it be GPU compatibility issues with the CPU? as it was running fine before? but my cpu passed AIDA stress test and prime95 stress test as well.? i also ran memtest to check the rams twice with no errors?

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LucasandClaus
Senior Member
438
10-29-2019, 10:27 AM
#2
Have you tested the benchmark on a GPU? Does it experience freezing at stock prices? I don't think compatibility problems are the issue.
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LucasandClaus
10-29-2019, 10:27 AM #2

Have you tested the benchmark on a GPU? Does it experience freezing at stock prices? I don't think compatibility problems are the issue.

B
Beutelwookie
Member
112
10-29-2019, 10:37 AM
#3
Completed a GPU stress test lasting 10 minutes without any problems.
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Beutelwookie
10-29-2019, 10:37 AM #3

Completed a GPU stress test lasting 10 minutes without any problems.

C
CoralWaves
Junior Member
4
10-30-2019, 08:10 PM
#4
No, not all hardware is available at stock.
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CoralWaves
10-30-2019, 08:10 PM #4

No, not all hardware is available at stock.

C
Craftiest2
Junior Member
14
10-31-2019, 06:07 PM
#5
Yes, no overclocking. Everything set to the standard configuration.
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Craftiest2
10-31-2019, 06:07 PM #5

Yes, no overclocking. Everything set to the standard configuration.

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RoboTron56
Junior Member
37
11-01-2019, 01:17 PM
#6
Are you employing XMP? Then reduce your speed by one level.
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RoboTron56
11-01-2019, 01:17 PM #6

Are you employing XMP? Then reduce your speed by one level.

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kingcobra7070
Junior Member
41
11-01-2019, 02:14 PM
#7
Yes, XMP should remain secure since it's factory-calibrated.
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kingcobra7070
11-01-2019, 02:14 PM #7

Yes, XMP should remain secure since it's factory-calibrated.

F
Fenitis
Member
196
11-06-2019, 08:43 PM
#8
Did you manage to fix it? I'm still facing the same problem.
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Fenitis
11-06-2019, 08:43 PM #8

Did you manage to fix it? I'm still facing the same problem.