Need immediate assistance due to poor internet connection.
Need immediate assistance due to poor internet connection.
Hey, from the start my connection is really slow and I’m getting frustrated. As a dedicated gamer, I rely on stable internet for competitive play in games like Apex Legends. Sometimes I have to skip online tournaments because of these issues. It’s happening nonstop, affecting every minute of my session. During gameplay it feels like the system is shifting locations randomly, until it throws me out due to “internet problems.” Packet loss and high latency are constantly appearing on the screen.
I’ve tried fixing things—switching cables, updating modems, clearing DNS, resetting devices to factory settings, even contacting my ISP. They always say it’s their fault, pointing the blame at my modem. My equipment is a Motorola MB8600, about a year old, and my NETGEAR R6700 Nighthawk AC1750 has been with me for two years. The router tends to get warm when used, but I’m not sure if that’s normal.
I usually get around 200Mbps, yet it feels like only about 2Mbps. Sometimes pages load but display “No Internet,” even when I’m browsing alone. It’s confusing. Could it be a faulty modem, a bad router, or maybe an issue on the ISP’s end? Any advice would be super helpful. Thanks!
The speed is corrected to 200Mbps, and it's confirmed via cable. I connect through Ethernet to my PC using a Cat7 cable, but I continue experiencing the same internet problems.
It's a recurring dream I've experienced for a long time. I really want to switch away from this ISP. Sadly, it's the only one offering the fastest connections nearby. I've tried other providers, but they either don't provide reliable speeds or aren't available in my area. Being tied to this company leaves me with no options.
I'll handle it right away if the issue isn't resolved in the next few days. So far, more than four technicians have tried to resolve it but haven't succeeded.
It’s straightforward in New Zealand, but most big nations use their own ISP networks. You can’t just swap RSP settings to get the same products as in Australia and NZ. He claims 200Mbps, but it feels like only 2Mbps. You might notice drops, delays, or jitter. Once connected to a server, open Task Manager → Performance → Resource Monitor → Network. Look at the bottom for “TCP Connections.” Find the game process (e.g., apex.exe) and check Packet Loss & Latency. For Apex Legends, you’ll see high latency (200ms+) and packet loss. Consider using WinMTR to track loss over time: https://sourceforge.net/projects/winmtr/...p/download. Run it in the background while playing. Use the server’s IP from the TCP Connections list. Watch the Loss% column for spikes across any hop. Also, inspect your router for CRC/FEC errors.