Need help to fix my X553M laptop screen
Need help to fix my X553M laptop screen
I am trying to wipe my granddaughter's Asus X553M laptop so she can sell it. I think it was originally Windows 8.1, but her other late grandfather put Windows 10 on it instead. It has a password that she knows, and there is an Administrator sign-up spot on the screen, but she doesn't know how to get in or what the password is. When I try pressing F9 to start the reset, it stops and says I need either the original hard drive or recovery media. She doesn't have any of those things anymore. I tried looking for a fix online, but I gave up because I can't find an easy way to do this without them.
It's not just "reset," it's actually a complete wipe and fresh start with Win 10. Here is the guide on how to do a clean install step-by-step for Windows. If you need info on upgrading to Windows 11, check this link: [Windows 11 Clean install tutorial](https://forums. Otherwise, welcome to our Windows 10 clean install guide. This post walks through the process so you can do it yourself without any help from others.
You have to take that gadget out of your Microsoft account. Here are the links for help: https://support.microsoft.com/en-us...nt...e-xbox-one and https://answers.microsoft.com/en-us...10...a9efe7cb65