Need assistance with your network setup?
Need assistance with your network setup?
We recently added fibre to our home. The provider gave us an ONT (model: EchoLife EG8141A5). My Netgear XR300 router connects via lan1 to the WAN port on the ONT. I’m facing double NAT issues and my connection speed is below half. When I ping 8.8.8.8, it routes through two private IPs. From what I know, the ONT assigns a private IP to the Netgear and uses that as the WAN address. My ISP refuses to switch the ONT into bridge mode. I’ve placed the router in DMZ, but the same problem persists with two private IPs and slow speeds. Any advice on possible solutions?
Did you turn off the DHCP server on one of them? You should do it on the "inner" router, right? Which device is the main router? Also, on the second "inner" unit: disable UPnP. Set the gateway there to the first IP address. More details about your design and IP settings will help us provide better advice. It’s clear your main connection and internet access should come from the OTN router. The other one should supply addresses and function as a DHCP server. Because of the two router layers, each hop typically uses two private IPs. You just need to focus on the performance issues like DHCP.
Operate the second router in access point mode. Check if the Bridge mode is accessible on the ONT; you may need to contact your ISP for this.
Choose Netgear as your primary router. Get internet via the ONT. Turn off DHCP on the ONT.
They claim they can't handle it. I plan to use the second router (Netgear) as the primary router instead of an access point. The issue is that the ONT functions as a modem/router combo. I need it to operate like a modem so the Netgear manages routing, DHCP, NAT, etc.
It’s essential to verify with a new ISP before committing to their services. Based on what I know, you’re likely in good standing. If the ONT blocks bridged mode and the ISP won’t activate the feature, the best alternative would be switching to another provider or checking if they support third-party modems/routers. This might allow you to set up bridged mode.
The ONT might still support bridging, though the ISP claims otherwise. They seem reluctant to allow it because it would necessitate reconfiguring the ONT with bridge mode as the sole setting. I’d handle the wan configuration myself, but all ONT options are currently disabled, preventing any changes.
When all settings are turned off, it indicates they don’t wish you to interact with them. This suggests they prefer things left unchanged. Because they refuse to assist you, the hardware is functional, though the service doesn’t encourage modification. Bypassing this might require a router-based VPN, which would add extra expense.