F5F Stay Refreshed Power Users Networks Need assistance with your internet connection? Let me help you resolve the issue.

Need assistance with your internet connection? Let me help you resolve the issue.

Need assistance with your internet connection? Let me help you resolve the issue.

V
Vukmil
Member
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94
03-19-2016, 06:13 PM
#1
You're experiencing occasional internet interruptions lasting about a minute, even though everything seems normal. I checked for local outages and there were none reported. Xfinity technicians have visited but issues persist. You're using their standard default modem (XFINITY XB6 xFi Advanced Gateway Modem TG3482G). Given past experiences with rental modems, it might be worth replacing it for better performance. I don’t have specific brand recommendations, but you may want to look into reputable options from manufacturers like Netgear, TP-Link, or ASUS. Let me know if you need more guidance!
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V
Vukmil
03-19-2016, 06:13 PM #1

You're experiencing occasional internet interruptions lasting about a minute, even though everything seems normal. I checked for local outages and there were none reported. Xfinity technicians have visited but issues persist. You're using their standard default modem (XFINITY XB6 xFi Advanced Gateway Modem TG3482G). Given past experiences with rental modems, it might be worth replacing it for better performance. I don’t have specific brand recommendations, but you may want to look into reputable options from manufacturers like Netgear, TP-Link, or ASUS. Let me know if you need more guidance!

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O
oMabye
Member
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201
04-10-2016, 04:55 PM
#2
Did you notice any odd status indicators on the gateway when the connection dropped? Is the issue consistent whether you connect via Wi-Fi or a direct cable to the gateway?
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O
oMabye
04-10-2016, 04:55 PM #2

Did you notice any odd status indicators on the gateway when the connection dropped? Is the issue consistent whether you connect via Wi-Fi or a direct cable to the gateway?

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M
Mocho
Junior Member
Find
1
04-15-2016, 07:47 AM
#3
I didn’t see any shifts in the lights at the gateway. The issue occurs whether you’re using wireless or wired connections. Every device inside the house faces this problem whenever the internet goes down.
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M
Mocho
04-15-2016, 07:47 AM #3

I didn’t see any shifts in the lights at the gateway. The issue occurs whether you’re using wireless or wired connections. Every device inside the house faces this problem whenever the internet goes down.

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H
huepperpaul
Junior Member
Find
1
04-15-2016, 05:54 PM
#4
When your connection drops, look for a flashing US/DS indicator on the modem if you have one. If it does, the issue likely lies with Comcast. If not, the problem is probably with you. Also, keep in mind that modems can get very hot—make sure yours is placed in an open space to avoid overheating.
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H
huepperpaul
04-15-2016, 05:54 PM #4

When your connection drops, look for a flashing US/DS indicator on the modem if you have one. If it does, the issue likely lies with Comcast. If not, the problem is probably with you. Also, keep in mind that modems can get very hot—make sure yours is placed in an open space to avoid overheating.

Reply
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