Need assistance with your HP Compaq Elite 8300 SFF? It’s showing green lights and five beeps—what should I do?
Need assistance with your HP Compaq Elite 8300 SFF? It’s showing green lights and five beeps—what should I do?
Product: HP Compaq Elite 8300 SFF Operating System: Microsoft Windows 7 (64-Bit) Hello everyone. My mom's desktop won't turn on properly. It powers up after the cable is connected but fails to boot, showing a 5-beep error and no red lights on the power button or HDD LEDs. I checked the service manual which mentioned a "pre-video memory error." I've tried reseating the memory stick and using different sticks, but the problem continues. Also, the CPU fan runs at full speed until I hold the power button for five seconds to shut it down. I've looked up the issue online and the manual says the power and LED lights should be red, but mine are green. Anyone have any suggestions on what might be wrong? Thanks a lot!
I located the information at the provided link: http://h10032.www1.hp.com/ctg/Manual/c03612798 on page 303. Concerning removing the RAM, I plan to proceed and will get back to you soon.
When I remove the RAM, both indicators flash red and emit a continuous five-beep sequence. After reinserting it, the lights switch back to green but continue beeping five times in succession. The CPU fan is no longer running at maximum speed. The DVD drive works properly, and the motherboard's small LED remains green. That’s roughly all the details I have.