Need assistance with Windows 8.1 help? Apps, shortcuts, icons, and bookmarks are not working.
Need assistance with Windows 8.1 help? Apps, shortcuts, icons, and bookmarks are not working.
Some of your apps, shortcuts, and icons have disappeared unexpectedly. You can clearly notice the missing items since there are empty spots. Additionally, all bookmarks in Chrome are gone too. It’s quite annoying. Kindly respond quickly and assist me. Thank you.
Pressing the Windows key followed by typing an app's name shows it in the list, and you can still launch it. It looks like your shortcuts were cleared, but the actual apps remain accessible.
Really, I have no idea. It might be an app or a setting you set that removed the shortcuts. That’s why I was wondering about CCleaner—if you accidentally selected the wrong option, it could delete your shortcuts, bookmarks, temporary files, and more (it’s pretty customizable). I hope this issue doesn’t come back, otherwise you can think of other solutions.
It looks like you managed to recover them from a backup. I discovered a Microsoft tool that addresses issues with Modern UI apps: http://download.microsoft.com/download/F...ps.diagcab This comes from a similar support thread. https://answers.microsoft.com/en-us/wind...e1500be423 It might help resolve the problem. Have a great day!