F5F Stay Refreshed Software General Software Need assistance with troubleshooting the mouse application?

Need assistance with troubleshooting the mouse application?

Need assistance with troubleshooting the mouse application?

I
iLuvKlaus
Member
68
12-08-2025, 09:29 AM
#1
Hello, I downloaded this app to resolve a problem where a single right-click sometimes counted as two. It worked for the issue, but now it prevents me from using the right mouse button in games. I've already uninstalled it, but the problem continues. Can someone assist me?
I
iLuvKlaus
12-08-2025, 09:29 AM #1

Hello, I downloaded this app to resolve a problem where a single right-click sometimes counted as two. It worked for the issue, but now it prevents me from using the right mouse button in games. I've already uninstalled it, but the problem continues. Can someone assist me?

R
runner123467
Member
219
12-08-2025, 10:33 AM
#2
test with another mouse?
R
runner123467
12-08-2025, 10:33 AM #2

test with another mouse?

F
FrozenFire2002
Junior Member
3
12-16-2025, 02:11 AM
#3
Seems like a very old Windows 7 application. Are you running Windows 7? What kind of mouse are you using? Disable or uninstall the mouse drivers. Download the latest drivers from the manufacturer's site yourself. Reinstall and adjust settings.
F
FrozenFire2002
12-16-2025, 02:11 AM #3

Seems like a very old Windows 7 application. Are you running Windows 7? What kind of mouse are you using? Disable or uninstall the mouse drivers. Download the latest drivers from the manufacturer's site yourself. Reinstall and adjust settings.

F
frankyd84
Member
85
12-16-2025, 02:38 AM
#4
side effects are always entertaining
wonder if it left a driver behind
can you download and run Driverview - http://www.nirsoft.net/utils/driverview.html
it only checks for drivers that are already installed; it doesn’t install any, which is intentional since third-party driver updaters often make mistakes
when you launch it, go to the view tab and hide all Microsoft drivers, the list will appear shorter
can you capture a screenshot from (and including) driver name to creation date?
upload it to an image-sharing site and share the link here
lol at 3 replies in a minute.
F
frankyd84
12-16-2025, 02:38 AM #4

side effects are always entertaining
wonder if it left a driver behind
can you download and run Driverview - http://www.nirsoft.net/utils/driverview.html
it only checks for drivers that are already installed; it doesn’t install any, which is intentional since third-party driver updaters often make mistakes
when you launch it, go to the view tab and hide all Microsoft drivers, the list will appear shorter
can you capture a screenshot from (and including) driver name to creation date?
upload it to an image-sharing site and share the link here
lol at 3 replies in a minute.

_
____Nick____
Junior Member
49
12-17-2025, 10:59 AM
#5
I attempted but the problem remains unresolved.
I'm using Windows 10 with a Logitech G300.
Updating the mouse drivers didn't solve the issue.
_
____Nick____
12-17-2025, 10:59 AM #5

I attempted but the problem remains unresolved.
I'm using Windows 10 with a Logitech G300.
Updating the mouse drivers didn't solve the issue.

K
216
12-19-2025, 09:43 AM
#6
These are the only results that appeared.
K
KingdomClasher
12-19-2025, 09:43 AM #6

These are the only results that appeared.

H
harrypotter88
Junior Member
25
12-20-2025, 06:00 AM
#7
Did the issues begin on May 12th or later? Remove the Logitech Gaming Software, keeping only the basic mouse drivers.
H
harrypotter88
12-20-2025, 06:00 AM #7

Did the issues begin on May 12th or later? Remove the Logitech Gaming Software, keeping only the basic mouse drivers.

M
McILucky
Member
194
12-20-2025, 11:14 AM
#8
Following that, the issues began the previous day.
M
McILucky
12-20-2025, 11:14 AM #8

Following that, the issues began the previous day.

S
Skweerel
Member
71
01-02-2026, 09:13 AM
#9
So the issue occurs with two different mice? Try a clean boot and observe if it makes a difference—follow the instructions carefully and avoid disabling any Microsoft services or letting Windows load improperly.
This isn’t a full reset; it simply halts non-Microsoft programs during startup, and you can easily reverse it.
If the clean boot resolves the problem, it suggests a startup program is likely the cause. You should restart those programs one by one to pinpoint the culprit.
You might also consider using system restore. Type "restore" and open "Create a restore point."
Make a new restore point for the C-drive (just in case none exist), then select the latest restore point before the issue started (if available).
S
Skweerel
01-02-2026, 09:13 AM #9

So the issue occurs with two different mice? Try a clean boot and observe if it makes a difference—follow the instructions carefully and avoid disabling any Microsoft services or letting Windows load improperly.
This isn’t a full reset; it simply halts non-Microsoft programs during startup, and you can easily reverse it.
If the clean boot resolves the problem, it suggests a startup program is likely the cause. You should restart those programs one by one to pinpoint the culprit.
You might also consider using system restore. Type "restore" and open "Create a restore point."
Make a new restore point for the C-drive (just in case none exist), then select the latest restore point before the issue started (if available).