F5F Stay Refreshed Hardware Desktop Need assistance with restarting a random PC?

Need assistance with restarting a random PC?

Need assistance with restarting a random PC?

J
JordiLPS
Junior Member
32
12-10-2022, 04:47 AM
#1
Hey, since the 3rd of December my computer has been shutting down unexpectedly. On screen it shows Event ID 41 and task category 63. It mentions that the system restarted without a clean shutdown and warns it might result from the system freezing, crashing, or losing power suddenly. A few days after that, I installed a Windows update to check if it would help. That actually made things worse; afterward I did a fresh installation from USB using Windows 11. The number of restarts decreased somewhat but it still happened regularly. After turning off C-States it got even fewer restarts. However, it still restarts every time you use it. During the restart it doesn’t show a blue screen—it just goes blank and restarts. I disabled automatic restarts to see if I could find a BSOD code, but there was no BSOD either. I looked at minidump files and found none. My PC specs are: CPU AMD Ryzen 9 5900X 3.7 GHz, 12-core processor, cooler be quiet! The motherboard is Asus ROG STRIX B550-F gaming ATX AM4, memory is G.Skill Trident Z Neo 32 GB (2x16 GB) DDR4-3600 CL16, storage is Samsung 980 Pro 1 TB M.2-2280 PCIe 4.0 NVME SSD, a GeForce RTX 3080 10GB video card, and the case is Phanteks Eclipse P500A ATX mid-tower. The power supply is EVGA SuperNOVA 850 G6 850W (80+ Gold), and I’m using an LG 27GP850-B 27.0" 2560x1440 monitor at 165 Hz.
J
JordiLPS
12-10-2022, 04:47 AM #1

Hey, since the 3rd of December my computer has been shutting down unexpectedly. On screen it shows Event ID 41 and task category 63. It mentions that the system restarted without a clean shutdown and warns it might result from the system freezing, crashing, or losing power suddenly. A few days after that, I installed a Windows update to check if it would help. That actually made things worse; afterward I did a fresh installation from USB using Windows 11. The number of restarts decreased somewhat but it still happened regularly. After turning off C-States it got even fewer restarts. However, it still restarts every time you use it. During the restart it doesn’t show a blue screen—it just goes blank and restarts. I disabled automatic restarts to see if I could find a BSOD code, but there was no BSOD either. I looked at minidump files and found none. My PC specs are: CPU AMD Ryzen 9 5900X 3.7 GHz, 12-core processor, cooler be quiet! The motherboard is Asus ROG STRIX B550-F gaming ATX AM4, memory is G.Skill Trident Z Neo 32 GB (2x16 GB) DDR4-3600 CL16, storage is Samsung 980 Pro 1 TB M.2-2280 PCIe 4.0 NVME SSD, a GeForce RTX 3080 10GB video card, and the case is Phanteks Eclipse P500A ATX mid-tower. The power supply is EVGA SuperNOVA 850 G6 850W (80+ Gold), and I’m using an LG 27GP850-B 27.0" 2560x1440 monitor at 165 Hz.