Need assistance with recurring crashes and BSoDs in the latest release.
Need assistance with recurring crashes and BSoDs in the latest release.
Hello, I'm facing some challenges with my latest build and was hoping for advice. I consistently experience blue screens during the day, and most applications crash after about thirty minutes of launching them, often causing browser windows to freeze and require frequent refreshes. I've checked WhoCrashed but don't know how to interpret the information it provides. I've attempted some simple fixes like updating my graphics driver and reinstalling the motherboard's drivers, but nothing has resolved the issue. I feel frustrated and unsure of what to do next.
Additional details:
- The only second-hand component is my RAM; I suspect one or more DIMMs might be faulty, given the frequent crashes and the fact that the system would have stabilized after removal. I ran MemTest64 on each but didn't find errors, though I'm still using just one of them.
- I impulsively tried updating the BIOS, which caused the computer to shut down and restart. I wasn't surprised it didn't brick the motherboard, but I'm concerned about any long-term effects.
- The BSoDs don't occur with most units, but a common symptom is a slowdown or choppy performance—like mouse movement stuttering—lasting a few minutes before a full crash. This can happen right after logging in, during a session, or immediately after waking the computer from sleep.
OS: Windows 11
Motherboard: B650M PG Riptide
CPU: Ryzen 5 7600
GPU: ASUS 6700 XT
SSD: Western Digital SN770 2TB x 2
RAM: DDR5 16gb x 1 (other DIMM not used)
PSU: Corsair RM650
Dumps: [link]
I really appreciate any guidance you can offer.
You performed a complete reset of the involved drives and reinstalled the operating system for this new build.
If evidence shows this module is the source of problems (such as stopping when removed), please return the product to the seller and obtain a verified working version.
It’s possible they were offering these items because of issues during installation.
Often, the system undergoes multiple resets or a single reset during updates.
Did you notice any progress indicator or completed messages?
Also, could you clarify what you mean by "impulsively"?
If an updated BIOS is available, it’s recommended to use it.
Do you think you didn’t follow the update procedure correctly?
Thanks for responding!
Yes, it's a fresh install!
Unfortunately I bought these about a month before I even put the PC together, and so I don't think eBay's buyer protection policy would cover it. I'll see if I can work it out with the seller but I'm not hopeful. The main thing I'm trying to work out now is if the other stick is also bad, or if it's another issue.
It shut down (and did not restart) before any progress bar was even displayed, pretty much as I started the update.
I was under the impression that updating the BIOS was something that should only be done if necessary due to risks associated with crashing/power outages during update, I didn't know if the update was necessary hence impulsively.
bios updates are designed to enhance performance, modify hardware compatibility settings, introduce new technologies or refine existing ones, and strengthen security features. It is essential to always use the most recent bios version. I would create a fresh usb stick using the latest available version and follow the manufacturer's instructions for setup and installation. However, if the motherboard control software in windows offers an update option, it might be a simpler solution.