F5F Stay Refreshed Hardware Desktop Need assistance with power supply issues urgently.

Need assistance with power supply issues urgently.

Need assistance with power supply issues urgently.

Pages (3): 1 2 3 Next
G
GBLeon
Member
150
12-26-2024, 07:58 PM
#1
I recently encountered a problem with a new power supply I acquired. Here are my specifications:
ASUS ROG STRIX Z790-A
Intel i7-12700k
Gigabyte GeForce RTX 3050 (I know…
And the suspected cause is the SP750 power supply.
About four days ago, I bought a LiNa Snowl mini case which seemed great but I forgot to verify the PSU requirements. I took my trip to MicroCenter and plugged everything in—mobile motherboard lights came on. When I pressed the power button on the case, nothing happened. I double-checked my RAM, PSU connections, GPU, and everything I had looked at for so long, but nothing worked. I reopened the back panel, turned the switch on again, and pressed the power button; the PSU fan showed slight vibration but no response. I confirmed the wattage needed for my PC and was fine. Then I switched to an older PSU and an EVGA 650W PSU, and everything worked perfectly.
So I’m pretty sure it’s the LiNa PSU. The next day I returned to MicroCenter with a replacement PSU of the same model, but the same issue occurred. After getting back home, I connected everything and the same problem appeared.
Now I’m considering selling the case and requesting a refund for the faulty PSU. I’m confused—I’ve had these parts for three months, but I don’t know what to do anymore. Can you please help?
And yes, all the fan connections on the front panel are fine. Please assist me.
G
GBLeon
12-26-2024, 07:58 PM #1

I recently encountered a problem with a new power supply I acquired. Here are my specifications:
ASUS ROG STRIX Z790-A
Intel i7-12700k
Gigabyte GeForce RTX 3050 (I know…
And the suspected cause is the SP750 power supply.
About four days ago, I bought a LiNa Snowl mini case which seemed great but I forgot to verify the PSU requirements. I took my trip to MicroCenter and plugged everything in—mobile motherboard lights came on. When I pressed the power button on the case, nothing happened. I double-checked my RAM, PSU connections, GPU, and everything I had looked at for so long, but nothing worked. I reopened the back panel, turned the switch on again, and pressed the power button; the PSU fan showed slight vibration but no response. I confirmed the wattage needed for my PC and was fine. Then I switched to an older PSU and an EVGA 650W PSU, and everything worked perfectly.
So I’m pretty sure it’s the LiNa PSU. The next day I returned to MicroCenter with a replacement PSU of the same model, but the same issue occurred. After getting back home, I connected everything and the same problem appeared.
Now I’m considering selling the case and requesting a refund for the faulty PSU. I’m confused—I’ve had these parts for three months, but I don’t know what to do anymore. Can you please help?
And yes, all the fan connections on the front panel are fine. Please assist me.

M
Mixer216
Junior Member
5
12-26-2024, 07:58 PM
#2
I would say,
first - do the
paper clip test
on the psu, then (if it starts when everything is unhooked, breadboard your system...
here
is a checklist.
M
Mixer216
12-26-2024, 07:58 PM #2

I would say,
first - do the
paper clip test
on the psu, then (if it starts when everything is unhooked, breadboard your system...
here
is a checklist.

J
jjsoini
Posting Freak
809
12-26-2024, 07:58 PM
#3
The likelihood of encountering two DOA PSUs appears low. Did you consider using another electrical outlet by accident?
J
jjsoini
12-26-2024, 07:58 PM #3

The likelihood of encountering two DOA PSUs appears low. Did you consider using another electrical outlet by accident?

S
Sonorpearl
Junior Member
10
12-26-2024, 07:58 PM
#4
I went around my house checking various outlets but still couldn't find a solution.
S
Sonorpearl
12-26-2024, 07:58 PM #4

I went around my house checking various outlets but still couldn't find a solution.

B
Basilecool
Member
176
12-26-2024, 07:58 PM
#5
I don't have the precise model of EVGA, but would it be modular? Are you connecting cables from your new Lian Li SP750?
B
Basilecool
12-26-2024, 07:58 PM #5

I don't have the precise model of EVGA, but would it be modular? Are you connecting cables from your new Lian Li SP750?

Z
zacd34
Junior Member
6
12-26-2024, 07:58 PM
#6
I'm using the new cables that came with the PSU
Z
zacd34
12-26-2024, 07:58 PM #6

I'm using the new cables that came with the PSU

A
AthenasLight
Posting Freak
781
12-26-2024, 07:58 PM
#7
They’re both semi modular
A
AthenasLight
12-26-2024, 07:58 PM #7

They’re both semi modular

M
Mariuas
Junior Member
13
12-26-2024, 07:58 PM
#8
That's incorrect, just the Evga was off today.
M
Mariuas
12-26-2024, 07:58 PM #8

That's incorrect, just the Evga was off today.

B
BareBlessed
Junior Member
46
12-26-2024, 07:58 PM
#9
The computer operates using an older power supply, and we were discussing two new units, the SP750. Could it be that cables can connect in both directions on the power supply? This has happened before with power supplies. Are you certain all cables are oriented correctly from the power supply to the motherboard? Or should we try building a breadboard and testing it? I’m hesitant to follow that approach since it involves older EVGA components.
B
BareBlessed
12-26-2024, 07:58 PM #9

The computer operates using an older power supply, and we were discussing two new units, the SP750. Could it be that cables can connect in both directions on the power supply? This has happened before with power supplies. Are you certain all cables are oriented correctly from the power supply to the motherboard? Or should we try building a breadboard and testing it? I’m hesitant to follow that approach since it involves older EVGA components.

C
CarmellaYT
Junior Member
13
12-26-2024, 07:58 PM
#10
Based on the facts, it's almost impossible to say otherwise. When you swapped the initial Lian Li PSU, were you certain you received a different unit? It seems likely you got the same one again as a replacement. The only other option, if it exists, is that this batch of Lian Li PSUs is defective.
C
CarmellaYT
12-26-2024, 07:58 PM #10

Based on the facts, it's almost impossible to say otherwise. When you swapped the initial Lian Li PSU, were you certain you received a different unit? It seems likely you got the same one again as a replacement. The only other option, if it exists, is that this batch of Lian Li PSUs is defective.

Pages (3): 1 2 3 Next