F5F Stay Refreshed Hardware Desktop Need assistance with PC crashes for ASOP?

Need assistance with PC crashes for ASOP?

Need assistance with PC crashes for ASOP?

W
wesley534862
Junior Member
12
08-05-2016, 08:17 PM
#1
I've faced this problem for a while, where my PC works perfectly until suddenly the screen goes black and I'm forced to restart. Interestingly, after the blackout, I can still hear my game and Discord, but I get an error when opening Event Viewer. I've tried everything—drivers, updates, reinstalling the GPU, updating RAM, and even checking the PSU specs. My specs are within the 650W budget, so it's not the power supply. Please share my details and help me resolve this.
W
wesley534862
08-05-2016, 08:17 PM #1

I've faced this problem for a while, where my PC works perfectly until suddenly the screen goes black and I'm forced to restart. Interestingly, after the blackout, I can still hear my game and Discord, but I get an error when opening Event Viewer. I've tried everything—drivers, updates, reinstalling the GPU, updating RAM, and even checking the PSU specs. My specs are within the 650W budget, so it's not the power supply. Please share my details and help me resolve this.

A
AsyDenLK
Junior Member
17
08-05-2016, 10:11 PM
#2
You should check your extra GPU first, then switch to another power supply. Did you mean the fastest possible?
A
AsyDenLK
08-05-2016, 10:11 PM #2

You should check your extra GPU first, then switch to another power supply. Did you mean the fastest possible?

O
One_L_Wil
Member
175
08-05-2016, 11:27 PM
#3
Recent bios updates, newest AMD chipset firmware, and the latest Nvidia driver releases.
O
One_L_Wil
08-05-2016, 11:27 PM #3

Recent bios updates, newest AMD chipset firmware, and the latest Nvidia driver releases.

D
DiamondXX101
Member
108
08-06-2016, 01:23 AM
#4
I understood you wanted quick results! I tested an RX 580 and it functioned properly, but I’m still unsure whether the issue was with the PSU or the GPU.
D
DiamondXX101
08-06-2016, 01:23 AM #4

I understood you wanted quick results! I tested an RX 580 and it functioned properly, but I’m still unsure whether the issue was with the PSU or the GPU.

I
ivu10
Junior Member
10
08-06-2016, 03:56 AM
#5
Yes absolutely everything like that
I
ivu10
08-06-2016, 03:56 AM #5

Yes absolutely everything like that

O
okA_
Member
141
08-08-2016, 09:08 PM
#6
The issue isn't related to your black screen; it stems from the restart action. Were there any events logged in EventViewer prior to this? (It does include timestamps.)
O
okA_
08-08-2016, 09:08 PM #6

The issue isn't related to your black screen; it stems from the restart action. Were there any events logged in EventViewer prior to this? (It does include timestamps.)

I
ItzOprayHD
Member
173
08-14-2016, 08:45 AM
#7
These are all the previous entries from 15 minutes before the crash. It’s strange your PC remains active and you can still hear sounds. Any hints about why this happens?
I
ItzOprayHD
08-14-2016, 08:45 AM #7

These are all the previous entries from 15 minutes before the crash. It’s strange your PC remains active and you can still hear sounds. Any hints about why this happens?

D
dustin666
Member
212
08-16-2016, 04:21 AM
#8
The main mistake came from not powering down correctly after the black screen. The TPM error likely indicates a communication issue with the TPM, which aligns with B450 motherboards lacking a TPM (unless a software workaround existed before the physical TPM was installed). Are you using Windows 11 or Windows 10?
D
dustin666
08-16-2016, 04:21 AM #8

The main mistake came from not powering down correctly after the black screen. The TPM error likely indicates a communication issue with the TPM, which aligns with B450 motherboards lacking a TPM (unless a software workaround existed before the physical TPM was installed). Are you using Windows 11 or Windows 10?

C
Cartercarnage
Junior Member
39
08-16-2016, 12:45 PM
#9
Great, I'm running on Windows 10 x64.
C
Cartercarnage
08-16-2016, 12:45 PM #9

Great, I'm running on Windows 10 x64.