Need assistance with a strange virus or malware?
Need assistance with a strange virus or malware?
Save all crucial documents. Wipe everything and start fresh with a new system or reset it completely.
Consider trying the Vipre Rescue disk. You can download it on a clean machine—even a PS3 works if you wish—and install it onto a USB drive. Start the program in safe mode, then connect the USB and launch it.
A disk rescue file was detected. After opening Chrome, certain entries persisted in Adwcleaner version 4.207. Logs were generated on 04/07/2015 at 15:45 and updated by Xplode on 21/06/2015. The system runs Windows 7 Home Premium Service Pack 1 (x64). User account is Windows 7 - WINDOWS7-PC, located at C:\Users\Windows 7\Desktop\adwcleaner_4.207 (1).exe. Options include scanning with *****. Services are active, files are in folders and shortcuts are present. Web browsers detected: Internet Explorer v11.0.9600.17840, Mozilla Firefox v37.0.2, Google Chrome v43.0.2357.130. Additional logs show multiple entries from various search providers, including AOL, Ask.com, Softonic, and others, with timestamps ranging from 03/07/2015 to 04/07/2015. AdwCleaner processes recorded activity such as scans, log files, and registry changes.
Have you explored the Chrome Software Removal Tool? https://www.google.com/chrome/srt/
I was assigned to resolve a PC infected with Nosibay along with other issues. After extensive troubleshooting, I handed it over to a colleague who spent several hours battling it before recommending a simple OS reinstall. This approach completed the task quickly and successfully, even with old data still present. Various antivirus programs like TDSSKiller, GMER, MBAM, or ComboFix might help, but they could be time-consuming or risky. I advise against using ComboFix due to its potential to damage your operating system if you're not experienced. If you're in a tight spot and don’t mind losing the OS, you might consider it, but otherwise, moving your data and reinstalling is the safer option.
It seems the rescue disk resolved the issue, though some entries from Nosibay appeared in AdCleaner without being reinstalled. Everything else appears fine, but those four items might have been accidental. I also discovered a few unusual programs that I removed—none showed up in Revo or Windows Uninstaller. A couple of known malware were identified after researching, including one called Sympathetic Poverty, which was just a folder with an app and files. I deleted it. Lastly, the rescue disk detected a Trojan in a Star Wars Steam game; I’m not sure if it was a false positive, but it was flagged. Thanks for your assistance!