Need assistance! No connection detected after resetting the CMOS while using both RAM slots.

F5F Stay Refreshed Hardware Desktop Need assistance! No connection detected after resetting the CMOS while using both RAM slots.

elan_itai
Junior Member

11-14-2019, 12:54 PM

New concern arises with the RAM setup. When both slots are active, the PC displays no signal and remains stuck on the EZ debug light for RAM. I've tested using single slots and swapping both RAMs in one slot, which resolved the issue. Here are my specs: MSI B550m Pro (2 slots), GPU RTX 2060, CPU Ryzen 5 3600, RAM KLEVV 2x8GB.

elan_itai

11-14-2019, 12:54 PM #1

justzu
Junior Member

11-15-2019, 06:35 PM

Your debug light is on.

justzu

11-15-2019, 06:35 PM #2

Your debug light is on.

XxGrenidierXx
Posting Freak

813

11-15-2019, 08:09 PM

Have you attempted to reinstall the CPU, could address any potential memory controller issues?

XxGrenidierXx

11-15-2019, 08:09 PM #3

Have you attempted to reinstall the CPU, could address any potential memory controller issues?

ExodusMC
Member

146

11-15-2019, 09:20 PM

Consider alternative CPU or motherboard options.

ExodusMC

11-15-2019, 09:20 PM #4

Consider alternative CPU or motherboard options.

nexusRawr
Member

198

11-16-2019, 05:20 AM

haven’t tested this yet, but all adapters from the motherboard appear to function properly before resetting. Also, both slots didn’t display any errors when using just one slot smoothly. This issue seems to arise specifically with the dual slot setup.

nexusRawr

11-16-2019, 05:20 AM #5

Notux
Junior Member

11-20-2019, 09:07 PM

Not feasible at the moment, I don’t have any spare CPUs or MOBOs. Could the RAM setting be blocking dual slot operation? Since the single-slot version functions correctly (both slots and RAM), it might be the issue.

Notux

11-20-2019, 09:07 PM #6

ViiRaL_Hyper
Member

167

11-20-2019, 10:24 PM

The problem has been resolved. Please re-activate the A-XMP profile to operate at 3200Mhz for both RAM. It seems the RAM may not be functioning properly when XMP is turned off.

ViiRaL_Hyper

11-20-2019, 10:24 PM #7

The problem has been resolved. Please re-activate the A-XMP profile to operate at 3200Mhz for both RAM. It seems the RAM may not be functioning properly when XMP is turned off.