Need assistance fixing PC crashes following motherboard and CPU upgrades.
Need assistance fixing PC crashes following motherboard and CPU upgrades.
Hi everyone, I'm seeking some assistance regarding an issue I've been facing with my recently upgraded PC. Ever since I replaced the motherboard and CPU, I've been experiencing frequent crashes when my PC is under load. I've tried several troubleshooting steps so far, but I haven't been able to resolve the issue. I'm reaching out to this community in hopes of getting some guidance and finding a solution. Here's a rundown of what I've already attempted: BIOS Update: I visited the manufacturer's website and downloaded the latest BIOS update for my new motherboard. I followed the instructions carefully and successfully installed the update. Driver Updates: I made sure to update all drivers, including the graphics card. I visited the respective manufacturers' websites and downloaded the latest available drivers for my components. Driver Uninstall and Reinstall: To rule out any conflicts or errors, I uninstalled the previously installed drivers and performed a clean reinstall of all the drivers. Windows Reinstallation: As a last resort, I performed a complete reinstallation of the Windows operating system. This should have eliminated any previous software conflicts or errors. Despite these efforts, the problem persists. My PC runs 3D Mark, Heaven, and Cinebench without any issues, but it freezes whenever I'm browsing the internet, having Discord conversations, or gaming. It's worth mentioning that both CPU and GPU temperatures remain below 70°C during these activities. Here are the specifications of my PC: Processor: Ryzen 5 5600G Motherboard: ASUS ROG Strix B550-E RAM: Corsair Vengeance DDR4 3600MHz 16GB Graphics Card: GeForce GTX 1050 Ti Power Supply: 550W I would greatly appreciate any advice or guidance you can provide to help me troubleshoot and resolve this issue. Any suggestions or steps I can try would be immensely helpful. Thank you all for your assistance. Best regards, Pasat98
Hey there, I’m sharing what’s been happening with my PC after the hardware upgrade. I contacted the store’s support team, who recommended checking the CPU pins. Before that, I took out the graphics card and used the built-in one instead. To my surprise, all the issues disappeared. Now I’m trying to figure out if the problem might still be with the CPU or just related to the graphics setup. If the onboard graphics are working well, does that mean a replacement card would also work without issues? I’d love to hear from others who’ve faced similar situations. Should I worry about a CPU problem, or can I be confident the graphics side is fixed? Any guidance would be really helpful.
I almost missed this post, but the problems came back again. I looked at the pins and everything seemed okay. Then I asked for an RMA for the motherboard and CPU. The supplier didn’t find any problems. I cleaned up all the hard drives, and my issues vanished.