F5F Stay Refreshed Hardware Desktop Need assistance: computer isn't responding.

Need assistance: computer isn't responding.

Need assistance: computer isn't responding.

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M
mrdikkieman
Junior Member
26
08-20-2019, 12:48 AM
#1
I'm adjusting the settings in my BIOS to turn on secure boot, so I can play Valorant with friends. I've turned off CSM support and enabled secure boot. After restarting, the system is still unresponsive—no display at all. My hardware includes a Gigabyte B365M D3H, Intel Core i5-9600kf, Kingstone HyperX 16GB RAM, RTX 2060, 6GB VRAM, and a 700W PSU. The BIOS hasn't been updated yet.
M
mrdikkieman
08-20-2019, 12:48 AM #1

I'm adjusting the settings in my BIOS to turn on secure boot, so I can play Valorant with friends. I've turned off CSM support and enabled secure boot. After restarting, the system is still unresponsive—no display at all. My hardware includes a Gigabyte B365M D3H, Intel Core i5-9600kf, Kingstone HyperX 16GB RAM, RTX 2060, 6GB VRAM, and a 700W PSU. The BIOS hasn't been updated yet.

K
KeatonR
Junior Member
43
08-23-2019, 07:53 PM
#2
Has this been posted before? Have you attempted to update the BIOS? Verify all connections are secure.
K
KeatonR
08-23-2019, 07:53 PM #2

Has this been posted before? Have you attempted to update the BIOS? Verify all connections are secure.

K
Killa_Dx
Senior Member
645
08-24-2019, 03:38 AM
#3
Insert the installation drive and attempt a repair.
K
Killa_Dx
08-24-2019, 03:38 AM #3

Insert the installation drive and attempt a repair.

N
Nienke_2002
Senior Member
621
08-24-2019, 03:54 AM
#4
They mentioned previous issues even without CSM enabled. Secure boot caused the failure. All devices are connected. I didn’t attempt a BIOS update. Would that help?
N
Nienke_2002
08-24-2019, 03:54 AM #4

They mentioned previous issues even without CSM enabled. Secure boot caused the failure. All devices are connected. I didn’t attempt a BIOS update. Would that help?

O
onelolo57
Member
62
08-24-2019, 04:52 AM
#5
Check if you're installing the drive or BIOS. The issue might stem from using Ventoy with several ISO images.
O
onelolo57
08-24-2019, 04:52 AM #5

Check if you're installing the drive or BIOS. The issue might stem from using Ventoy with several ISO images.

L
lizzy_948
Member
148
08-31-2019, 10:33 AM
#6
They mentioned previous issues even without CSM enabled. Secure boot caused the failure. All devices are connected. I didn’t attempt a BIOS update. Would that help?
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lizzy_948
08-31-2019, 10:33 AM #6

They mentioned previous issues even without CSM enabled. Secure boot caused the failure. All devices are connected. I didn’t attempt a BIOS update. Would that help?

R
RasierShampoo
Member
216
09-01-2019, 08:35 AM
#7
It could be a good idea to give it another shot. If that fails, consider reinstalling Windows and restoring the system afterward.
R
RasierShampoo
09-01-2019, 08:35 AM #7

It could be a good idea to give it another shot. If that fails, consider reinstalling Windows and restoring the system afterward.

T
T0xiCcoNtEr
Junior Member
4
09-01-2019, 09:50 AM
#8
I believe I missed something important, because I can't access the BIOS, which means I can't perform a full system reset.
T
T0xiCcoNtEr
09-01-2019, 09:50 AM #8

I believe I missed something important, because I can't access the BIOS, which means I can't perform a full system reset.

E
EleqTRiX
Member
110
09-02-2019, 09:04 PM
#9
Gigabyte responded to my support ticket. It turned out my GPU is problematic (wtf), but it doesn't support UEFI mode. They also provided a brief tutorial on resolving the issue. I'll share an update once I've made changes, and let me know what happened afterward. Hope it works!
E
EleqTRiX
09-02-2019, 09:04 PM #9

Gigabyte responded to my support ticket. It turned out my GPU is problematic (wtf), but it doesn't support UEFI mode. They also provided a brief tutorial on resolving the issue. I'll share an update once I've made changes, and let me know what happened afterward. Hope it works!

I
ItsSpanky
Member
176
09-02-2019, 09:31 PM
#10
The support's recommended recovery didnt work. And i cant even update my BIOS. It does not have Q-Flash+ support to flash the BIOS without BIOS access... Q-Flash only can be used, when you have access to the BIOS. The other method is @ BIOS, but it is a Windows program. I think at this point i just give up and trow this motherboard to the trash. And now i have to buy a new one...
I
ItsSpanky
09-02-2019, 09:31 PM #10

The support's recommended recovery didnt work. And i cant even update my BIOS. It does not have Q-Flash+ support to flash the BIOS without BIOS access... Q-Flash only can be used, when you have access to the BIOS. The other method is @ BIOS, but it is a Windows program. I think at this point i just give up and trow this motherboard to the trash. And now i have to buy a new one...

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