Mystery Game Crashes
Mystery Game Crashes
My personal computer is a custom-built system that generally performs well, though it occasionally freezes during gaming. It appears to be game-dependent and hasn't responded to adjustments in the game settings. The crashes don't happen immediately; the game usually functions normally until a freeze occurs—typically around 30 minutes to an hour, varying by title. I'm trying to determine the cause and the best course of action.
Some examples:
Helldivers 2 operates smoothly for several missions but often stops midway, which my friends don't seem to experience.
Subnautica tends to run for 15 to 30 minutes before crashing.
Final Fantasy 7 Remake consistently doesn't crash.
Lethal Company's random crashes are unpredictable.
Variation is huge—some games freeze quickly while others work perfectly. It's surprising. I've tried updates, support patches, and even swapped out parts like RAM, but nothing seems to resolve the issue.
Here are my PC specifications:
Operating System: Windows 10
Mainboard: MPG B550 GAMING PLUS (MS-7C56)
Processor: AMD Ryzen 5 3600 (6 cores, 3600 MHz)
RAM: 32 GB Corsair VENGEANCE 3600 MHz
RAM Part Number: CMK32GX4M2D3600C18 A4XOT40559RLPI
GPU: NVIDIA GeForce RTX 4060
Power Supply: 750 watts CX-750M (Model: 75 - 00201D)
The event viewer frequently displays a 0xc0000005 error during these crashes.
Most crash reports resemble this:
Example log entry:
Log Name: Application
Source: Application Error
Date: 5/6/2024 12:49:18 AM
Event ID: 1000
Task Category: 100
Level: Error
Keywords: Classic
User: N/A
Computer: Jenga
Description:
Faulting application: Subnautica.exe, version 2019.4.36.870, timestamp 0x6271351f
Faulting module: UnityPlayer.dll, version 2019.4.36.870, timestamp 0x62713573
Exception code: 0xc0000005
Fault offset: 0x0000000000804918
Process ID: 0x49cc
Start time: 0x01da9f7ee1c27503
Path: C:\Program Files (x86)\Steam\steamapps\common\Subnautica\Subnautica.exe
Module path: C:\Program Files (x86)\Steam\steamapps\common\Subnautica\UnityPlayer.dll
Report ID: 859db790-6d1b-4dc7-8189-b570266de33c
Crash details:
Faulting package full name:
Faulting package-relative app ID:
Event XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
</System>
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>Jenga</Computer>
<Security />
</System>
Event Data:
- Subnautica.exe, version 2019.4.36.870
- Timestamp: 0x6271351f
- Faulting module: UnityPlayer.dll
- Report ID: 859db790-6d1b-4dc7-8189-b570266de33c
I changed the part number and the model number for the PSU (the big number on the side, I guess).
It seems the game freezes and then closes.
Access issues may stem from app bugs or malware, so ensure your game and GPU driver are up to date and perform scans. I’ve noticed one reason for poor reviews of Helldivers II is Sony’s requirement to link a PS account, which they initially denied. Since it’s an MP game that can’t be played offline, confirm your security settings permit a network connection for this title. Your scans should target malware and SFC checks, but refresh the image file before running the latter.
Links:
https://support.microsoft.com/en-us...-w...d86e0ef4ca
https://try.malwarebytes.com/download-no..._term=free malwarebytes&utm_content=Brand|Free
I'm going to try this out, though I didn't expect any malware to show up. To figure out what's causing the crash, I need to confirm whether the power supply unit is the issue.