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My new laptop is experiencing performance issues!

My new laptop is experiencing performance issues!

R
roriri
Junior Member
33
09-07-2021, 06:05 AM
#1
My new laptop is running slow!
I bought an ASUS Vivobook 14 two months ago with an i5-1335U processor and 16GB of RAM. I installed Windows 11 Pro on it, but it feels constantly sluggish.
Whenever I check Task Manager, it shows my CPU and memory usage hitting 80% or more. Even simple tasks like using Chrome with Facebook, Spotify, and CNN News open seem to spike system usage to 97%, with Chrome alone taking 33%.
This doesn't seem normal for a new computer, and I'm worried something's wrong with how it's working.
Is this slow performance typical?
Can you suggest any ways to improve my computer's efficiency? I've attached some screenshots of my Task Manager usage from the past few days for reference.
At the following links you can find a screenshot of the resources I am using
https://1drv.ms/i/s!As4HcS8wNn2klfFSDbHW...Q?e=pX275u
https://1drv.ms/i/s!As4HcS8wNn2klfFSDbHW...Q?e=M4fGlv
https://1drv.ms/i/s!As4HcS8wNn2klfFPEGtO...A?e=NONjzQ
https://1drv.ms/i/s!As4HcS8wNn2klfFQRh66...Q?e=xsYfgb
https://1drv.ms/i/s!As4HcS8wNn2klfFRG7nY...g?e=oyzioD
Thank you for your help!
R
roriri
09-07-2021, 06:05 AM #1

My new laptop is running slow!
I bought an ASUS Vivobook 14 two months ago with an i5-1335U processor and 16GB of RAM. I installed Windows 11 Pro on it, but it feels constantly sluggish.
Whenever I check Task Manager, it shows my CPU and memory usage hitting 80% or more. Even simple tasks like using Chrome with Facebook, Spotify, and CNN News open seem to spike system usage to 97%, with Chrome alone taking 33%.
This doesn't seem normal for a new computer, and I'm worried something's wrong with how it's working.
Is this slow performance typical?
Can you suggest any ways to improve my computer's efficiency? I've attached some screenshots of my Task Manager usage from the past few days for reference.
At the following links you can find a screenshot of the resources I am using
https://1drv.ms/i/s!As4HcS8wNn2klfFSDbHW...Q?e=pX275u
https://1drv.ms/i/s!As4HcS8wNn2klfFSDbHW...Q?e=M4fGlv
https://1drv.ms/i/s!As4HcS8wNn2klfFPEGtO...A?e=NONjzQ
https://1drv.ms/i/s!As4HcS8wNn2klfFQRh66...Q?e=xsYfgb
https://1drv.ms/i/s!As4HcS8wNn2klfFRG7nY...g?e=oyzioD
Thank you for your help!

M
MineSharck
Member
183
09-08-2021, 03:25 AM
#2
Hello there! I set up Windows 11 Pro on my device, but it seems to run slowly. Could you tell me where you got the installation file from? It might help if your computer needs any BIOS updates.
M
MineSharck
09-08-2021, 03:25 AM #2

Hello there! I set up Windows 11 Pro on my device, but it seems to run slowly. Could you tell me where you got the installation file from? It might help if your computer needs any BIOS updates.

I
209
09-08-2021, 11:05 AM
#3
I checked your links recently. The power consumption seems reasonable for the device.
I
IninhaGamer_BR
09-08-2021, 11:05 AM #3

I checked your links recently. The power consumption seems reasonable for the device.

M
mineguiton
Member
202
09-08-2021, 01:06 PM
#4
How many antivirus programs have you set up? Zone alarm, Checkpoint, and others? Ideally, you should have just one antivirus or they begin competing for control over your computer. You should check the system temperatures using Coretemp. Core Temp is a lightweight, efficient tool that monitors processor temperature and other essential data. www.alcpu.com
M
mineguiton
09-08-2021, 01:06 PM #4

How many antivirus programs have you set up? Zone alarm, Checkpoint, and others? Ideally, you should have just one antivirus or they begin competing for control over your computer. You should check the system temperatures using Coretemp. Core Temp is a lightweight, efficient tool that monitors processor temperature and other essential data. www.alcpu.com

S
Shadow_Godz
Junior Member
2
09-16-2021, 11:51 AM
#5
According to my understanding
Zone alarm and Checkpoint are the same antivirus product
S
Shadow_Godz
09-16-2021, 11:51 AM #5

According to my understanding
Zone alarm and Checkpoint are the same antivirus product

M
MewBby
Junior Member
24
10-06-2021, 11:39 AM
#6
This statement is incorrect.
M
MewBby
10-06-2021, 11:39 AM #6

This statement is incorrect.

A
artick788
Junior Member
42
10-06-2021, 03:50 PM
#7
Certainly! It seems like someone is using up a lot of your system's resources. Have you looked into the temperatures?
A
artick788
10-06-2021, 03:50 PM #7

Certainly! It seems like someone is using up a lot of your system's resources. Have you looked into the temperatures?

M
Martienez123
Member
52
10-16-2021, 05:49 AM
#8
I will examine this as well.
Not always the zone alarm consumes all resources.
Please check the following link:
https://1drv.ms/i/s!As4HcS8wNn2klfFSh8Py...w?e=nbkHAq
“When using Chrome with Facebook, Spotify, and CNN News open, system usage rises to 97%, with Chrome alone accounting for 33%.”
Does that make sense?
M
Martienez123
10-16-2021, 05:49 AM #8

I will examine this as well.
Not always the zone alarm consumes all resources.
Please check the following link:
https://1drv.ms/i/s!As4HcS8wNn2klfFSh8Py...w?e=nbkHAq
“When using Chrome with Facebook, Spotify, and CNN News open, system usage rises to 97%, with Chrome alone accounting for 33%.”
Does that make sense?