My latest model is experiencing random freezes, making it nearly impossible to proceed without a full reset.
My latest model is experiencing random freezes, making it nearly impossible to proceed without a full reset.
The system is experiencing random freezes. Usually, when I disconnect the PC and put it away, I find the keyboard unresponsive and other devices don’t work. Audio often loops or stalls like a frozen machine. In the Event Viewer, there’s an error labeled "error 56, acpi 2. fatal hardware error." I reset the CMOS and checked with CrystalDiskInfo, which says the SSD is fine. However, Crucial’s self-test fails, and XMP is disabled—when I try it, the screen goes black and BIOS won’t boot. Everything else seems up to date except the chipset drivers. This seems more likely related to the SSD rather than the HDD, which are several years old. The CPU cooler is aftermarket (AK400) and it idles at around 25°C during freezing. It hasn’t frozen while playing games, except when I lock it in or disable sleep at startup.
I’m having trouble locating the RAM in the QVL list. It seems odd since all the other Corsair RAMs are compatible. PCPartPicker didn’t show any warnings. Honestly, I wasn’t aware that some RAM types weren’t supported. I just thought as long as it matched the DDR supported by the board, everything would work. XMP was turned off when I tried to enable it—it caused a black screen and prevented me from booting or running MemTest. Every time I attempt to start MemTest from the USB, it just loops back to the boot menu. I’ve tested it on two different USBs and ports, but it’s still frustrating because the issue appears to be intermittent, happening at least once daily. It froze this morning when I left it on a screensaver.