My friend's computer has various issues and I'm unable to identify the problem.
My friend's computer has various issues and I'm unable to identify the problem.
I would definitely replace the inexpensive group-regulated PSU just to prevent any unexpected problems and future ones.
It appears a defective or dusty power supply unit could be contributing to the problems. The brand isn't clear either.
It has positive feedback on LDLC and TopAchat, though those are local sellers in Belgium and France, making it hard to locate manufacturer details online.
Are you attempting to utilize the three additional ones? I would prefer to use only the two new DIMMs.
I used just the two new sticks, leaving the original ones behind even though one still seems okay. I believed it was better that way.
I tried the dism /online /cleanup-image /scanhealth and then /restorehealth via command prompt, and it appears to have fixed some corrupted files. The PC looks normal now, though I wouldn't be surprised if it crashes again—like yesterday when it worked for a few hours before failing. :/
No corrupted files should be present during a new installation. This might indicate an issue with the disk.
Power supply is faulty. It's not a genuine 500w unit—it's only 450w. I would replace it. Also, the LSDC 500 m.2 doesn't reveal the brand; I'd test another drive with Windows 10/11 to check if the same problems occur.
Update: even after swapping out the faulty RAM and installing two working sticks, the issues persisted but became less frequent with new error codes. I've determined that the faulty stick was primarily responsible for most crashes, and ongoing crashes eventually led to hard drive file corruption, which also caused further crashes despite the new RAM. After replacing the RAM and running a dism /online /cleanup-image /restorehealth, which resolved the corrupted files, the system appears to be functioning properly. I haven't experienced any crashes since then. This situation seems resolved, so the thread can be marked as fixed. Thank you for your assistance.
I would still install a fresh version of Windows. DISM doesn't lead to every corruption that might happen from bad RAM, though it's up to you. Cheers, hope the problems are fixed.