F5F Stay Refreshed Hardware Desktop My computer has been having issues, shutting down on its own. I don't know what I'm doing or how to resolve it.

My computer has been having issues, shutting down on its own. I don't know what I'm doing or how to resolve it.

My computer has been having issues, shutting down on its own. I don't know what I'm doing or how to resolve it.

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I
idovdcr
Junior Member
39
03-30-2025, 11:43 PM
#1
Here are the details of your system:
The CPU is an AMD Ryzen 5 5600G, the motherboard is ASRock A320M-DGS, storage is a 1TB SDD, and the RAM is 32GB x 1 stick.
I have the minidump files available at the provided link.
There are errors and warnings in Event Viewer, mostly related to permission issues for the COM Server application.
Based on my research, it seems the problem might be with the RAM, but I want to confirm further.
If you need any additional information, feel free to share.
I
idovdcr
03-30-2025, 11:43 PM #1

Here are the details of your system:
The CPU is an AMD Ryzen 5 5600G, the motherboard is ASRock A320M-DGS, storage is a 1TB SDD, and the RAM is 32GB x 1 stick.
I have the minidump files available at the provided link.
There are errors and warnings in Event Viewer, mostly related to permission issues for the COM Server application.
Based on my research, it seems the problem might be with the RAM, but I want to confirm further.
If you need any additional information, feel free to share.

H
HERVVEHH
Member
69
04-01-2025, 07:25 AM
#2
Search for your motherboard's latest BIOS update (version 10.31 is the current release).
You have a system with Ram: 32GB x 1 stick.
Try installing additional RAM.
H
HERVVEHH
04-01-2025, 07:25 AM #2

Search for your motherboard's latest BIOS update (version 10.31 is the current release).
You have a system with Ram: 32GB x 1 stick.
Try installing additional RAM.

K
ketman34
Posting Freak
834
04-01-2025, 10:47 AM
#3
Hey there,
That kind of restart might be related to the PSU. Which one are you using?
K
ketman34
04-01-2025, 10:47 AM #3

Hey there,
That kind of restart might be related to the PSU. Which one are you using?

B
bremur
Junior Member
17
04-08-2025, 06:26 AM
#4
Also, I concur with @triplex1 regarding your RAM. You're definitely limiting your system by using only one DIMM. You're missing the benefits of dual-channel memory (lacking two sticks), and you're also experiencing a performance drop of around 20-30% because of it.
B
bremur
04-08-2025, 06:26 AM #4

Also, I concur with @triplex1 regarding your RAM. You're definitely limiting your system by using only one DIMM. You're missing the benefits of dual-channel memory (lacking two sticks), and you're also experiencing a performance drop of around 20-30% because of it.

S
SavageKillsMC
Member
106
04-15-2025, 08:46 AM
#5
to ensure the bios update doesn't affect your cpu, check if your system is stable and compatible before proceeding.
S
SavageKillsMC
04-15-2025, 08:46 AM #5

to ensure the bios update doesn't affect your cpu, check if your system is stable and compatible before proceeding.

L
LorisTheKnight
Junior Member
3
04-15-2025, 02:01 PM
#6
The PSU is a VIPRTECH 600W Diamondback 80+gold model.
L
LorisTheKnight
04-15-2025, 02:01 PM #6

The PSU is a VIPRTECH 600W Diamondback 80+gold model.

A
AlloyWay
Junior Member
8
04-15-2025, 03:38 PM
#7
I own three motherboards equipped with the newest three BIOS releases since early 2024, all of which are stable and free from Ashrock problems.
A
AlloyWay
04-15-2025, 03:38 PM #7

I own three motherboards equipped with the newest three BIOS releases since early 2024, all of which are stable and free from Ashrock problems.

M
muldrik
Member
114
04-15-2025, 03:51 PM
#8
How old is the psu
M
muldrik
04-15-2025, 03:51 PM #8

How old is the psu

S
Shardgale
Senior Member
547
04-15-2025, 07:56 PM
#9
I'm not sure, I think it's about 2 years.
S
Shardgale
04-15-2025, 07:56 PM #9

I'm not sure, I think it's about 2 years.

V
Vortex59_YT
Member
198
04-16-2025, 07:50 PM
#10
this
this is?
V
Vortex59_YT
04-16-2025, 07:50 PM #10

this
this is?

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