MSI Z690-A DDR4 chipset issue detected.

186

02-09-2021, 06:18 AM

Hi ladies and gents, looking for some advice after my system died on me as of yesterday. Issue : When booting, EZ_debug LED for CPU flashes red for a moment, case fans and fans on PSU spin up for a split second before shutting down again, briefly starting a second time, before shutting down completely. I've ruled out PSU, CMOS/Bios revision/configuration, pulling all devices and more (see Steps attempted). System has been fine since November 2021 Relevant specs: i7-12700k MSI-z690 pro A DDR4 2*16GB G.Skill RipJaws 3200 16-18-18-38 After that I have multiple disk drives, an rx5600xt etc. but those have all been removed to trouble shoot this issue. Steps attempted: I've attempted using a different, known good PSU I've cleared CMOS using first the jumper method, then the CMOS battery method. I've attempted using the MSI bios flash from USB function from the motherboard, using bios revision 10, 11, 12 and 13. Disconnecting all external PCI-e cards, peripherals, etc. leaving only CPU_power1, case fans and the 24pin connected, removing things like RAM and so on. Any suggestions?

Mitchell006

02-09-2021, 06:18 AM #1

nightcrafter9
Junior Member

02-09-2021, 06:54 AM

Checks if it supports a single memory stick.

nightcrafter9

02-09-2021, 06:54 AM #2

Checks if it supports a single memory stick.

PJtheSeel
Junior Member

02-09-2021, 01:07 PM

Tested each stick in various positions, but nothing worked.

PJtheSeel

02-09-2021, 01:07 PM #3

Tested each stick in various positions, but nothing worked.

Back2Blaze
Member

204

02-11-2021, 01:25 PM

An example of the behaviour shown in FullSizeRender.MOV is displayed here.

Back2Blaze

02-11-2021, 01:25 PM #4

An example of the behaviour shown in FullSizeRender.MOV is displayed here.

Lukee13
Junior Member

02-18-2021, 06:29 AM

Just in case, I tested both sticks individually in each of the four slots. The outcomes matched what was expected. Hopefully, it wasn’t a sudden board malfunction.

Lukee13

02-18-2021, 06:29 AM #5

Just in case, I tested both sticks individually in each of the four slots. The outcomes matched what was expected. Hopefully, it wasn’t a sudden board malfunction.

Xjspdia
Junior Member

02-19-2021, 05:28 PM

Did you experience performance issues? I reviewed a Hardware Unboxed video, but the VRM looks ready for the 12700k. It might be an RMA problem—consider sending the board for further testing.

Xjspdia

02-19-2021, 05:28 PM #6

Did you experience performance issues? I reviewed a Hardware Unboxed video, but the VRM looks ready for the 12700k. It might be an RMA problem—consider sending the board for further testing.

Kaymary10
Member

152

02-19-2021, 07:15 PM

I thought I turned off e-core, switched to a dynamic clock of 4.8 with a ring bus at 4500, and set power limits to "water cooled." Previously, I used XMP but didn’t enable it.

Kaymary10

02-19-2021, 07:15 PM #7

I thought I turned off e-core, switched to a dynamic clock of 4.8 with a ring bus at 4500, and set power limits to "water cooled." Previously, I used XMP but didn’t enable it.

xStriKed
Member

212

02-20-2021, 04:08 AM

I would remove the CPU and press the power button once. If the behavior remains consistent, it suggests a board failure.

xStriKed

02-20-2021, 04:08 AM #8

I would remove the CPU and press the power button once. If the behavior remains consistent, it suggests a board failure.

zeliotL
Member

211

02-27-2021, 09:47 AM

I retrieved the CPU but there was no improvement afterward.

zeliotL

02-27-2021, 09:47 AM #9

I retrieved the CPU but there was no improvement afterward.

kooky670
Junior Member

02-27-2021, 10:04 AM

#10

File named FullSizeRender.MOV

kooky670

02-27-2021, 10:04 AM #10

File named FullSizeRender.MOV