Mouse input freezes at random, particularly during clicks?
Mouse input freezes at random, particularly during clicks?
Hello,
I recently bought a new desktop PC with Windows 11. From the start, the mouse would freeze unexpectedly, especially when interacting with it. This occurs during actions like clicking, dragging windows, switching tabs, etc., and can happen at any moment.
When it does, the cursor remains stuck in place while everything else on my computer continues to function—videos, music, games—and stays frozen for a brief second or two. Once the freeze ends, the mouse usually snaps back to its new position, and any input given before the freeze is preserved. For instance, if I clicked a different browser tab and the mouse froze, when it unfroze, it moved to where my hand had been during the freeze and then clicked or dragged the window accordingly. It also replicated the input at least once, such as double-clicking an icon on my desktop and opening the associated program.
These freezes seem to occur roughly every one or two minutes unless I interact with many elements. They are infrequent enough that I often overlook them between episodes, yet frequent enough to significantly disrupt my workflow. This is particularly problematic for games where precise input is essential for playability, or for games that are already slow and would be even more affected by a faulty pointer.
Looking at another discussion with a similar problem, I’m concerned about needing to update my computer’s BIOS—something I’m not confident I can handle myself. Sending it to someone else would cost money, so I’m hoping for a less drastic solution that I can test first before giving up on my machine.
Things I have attempted:
- Updating all mouse, keyboard, and USB drivers.
- Deleting duplicate mouse and keyboard drivers in Device Manager.
*Note:* In the device manager, my single mouse had around five drivers listed. After uninstalling them all for both mouse and keyboard, I restarted by hard shutdown. The duplicates didn’t reinstall themselves for the mouse, though one “duplicate” remained for the keyboard—this is normal.
❗NOTE: This action resolved the issue for a few hours, but it then returned to freezing. Uninstalling every single mouse driver and restarting each time I turn on my computer became tedious.*
Other attempts:
- Tried plugging into different USB ports.
- Used a different mouse.
- Disabled “USB selective suspend settings” in the Power Plan.
- Turned off “Allow this computer to turn off this device to save power” for all USB drivers with that option.
*Verification:* The option was already disabled for both mouse and keyboard (it appeared grayed out).
- Disabled “Enhance pointer precision,” “Hide pointer while typing.”
- Checked if Realtek Audio was set to launch on startup (it wasn’t).
- Opened and restarted File Explorer via Task Manager.
- Ran “sfc/scannow” in cmd.
What I haven’t tried but want to try next:
- Unplug and replug my HDMI cable.
- Clean the USB port with compressed air.
- Plug the mouse into every available USB port (there are many; I only tested the first one).
- Use a Bluetooth mouse.
- Update the BIOS.
Any suggestions?
If none of these work, I’ll send it to a professional for an updated BIOS installation. As long as my expectations are met, I’d prefer that over risking further damage.
Full system specifications? Brand and model of the PSU included. Check CPU/GPU temperatures? Run malware scan on the system.
OS specifications indicate a Microsoft Windows 11 Home installation, version 10.0.22631, built with Build 22631. The motherboard is a Gigabyte B550 UD AC. The CPU features an AMD Ryzen 5 5500 at 3600 MHz, with six cores and twelve logical processors. BIOS information comes from American Megatrends International, LLC, version FB Y1 dated 11/15/2022, with SMBIOS version 3.3. The GPU is an AMD Radeon RX 6700. The power supply unit is a THERMALTAKE 600WATT GOLD 80 PLUS model. RAM capacity is 16GB, supplied by A-DATA Technology using DDR4 memory, part number AX4U360038G18I-BB10. An SSD of type WD_BLACK SN750 SE 1TB is installed. The mouse used is a CyberPowerPC Gaming Optical Mouse Elite M1-131. A full system scan via Windows Security did not reveal issues; an offline antivirus check with Microsoft Defender could be performed if desired. The device was originally a display model, but the user hopes a reset will resolve any problems.