F5F Stay Refreshed Hardware Desktop Mounting Thermalright ARO isn't working properly on AM4 boards with 5 mm spacing on both sides.

Mounting Thermalright ARO isn't working properly on AM4 boards with 5 mm spacing on both sides.

Mounting Thermalright ARO isn't working properly on AM4 boards with 5 mm spacing on both sides.

Pages (2): Previous 1 2
N
nickel440
Member
141
06-24-2021, 10:12 AM
#11
If I were facing your situation, or even with my own paws, I’d either: Swap the cooler Thermalright for a cooler and request advice. Then grab that extra nylon spacer and pick up washers from the nearby hardware store to adjust the height.
N
nickel440
06-24-2021, 10:12 AM #11

If I were facing your situation, or even with my own paws, I’d either: Swap the cooler Thermalright for a cooler and request advice. Then grab that extra nylon spacer and pick up washers from the nearby hardware store to adjust the height.

P
pedro_tkf
Senior Member
643
06-24-2021, 10:35 AM
#12
thanks, I will take into consideration your suggestions. Here is a picture of the nylon tubes. Next to it is back plate support. You can clearly see it's wide enough to fully go inside of it : I'm wondering why thermaltake changed those spacers from metal to nylon ? to save a few bucks ? Even with metal spacers, I think it's a poor design because (unless I miss something) the anchoring mount will be "floating around" (move up and down) until the heat sink is finally installed (the 2 final screws are in place). On Thermalright product page you can clearly see the nylon tubes. However, in the manual (from the same page) they talk about "screw pillars". Here is the installation guide I received : There is a AM5 sticker on the box. I guess it means "compatible with AM4 and AM5" not "compatible with AM5 only". The irony is that I ordered a Grand Macho RT with that AM4 platform, then (while waiting for delivery) realized it might not be 100% compatible (because of convex contact with IHS) and thus ordered the ARO to make sure it will perfectly fit. I still have the Grand Macho RT box, not opened and waiting to be returned. Also : I can't believe I'm the only person who bought that ARO cooler and had problems with it. Either I'm doing something wrong, or unit is defective, or it's not compatible with the motherboard. This is not a design issue.
P
pedro_tkf
06-24-2021, 10:35 AM #12

thanks, I will take into consideration your suggestions. Here is a picture of the nylon tubes. Next to it is back plate support. You can clearly see it's wide enough to fully go inside of it : I'm wondering why thermaltake changed those spacers from metal to nylon ? to save a few bucks ? Even with metal spacers, I think it's a poor design because (unless I miss something) the anchoring mount will be "floating around" (move up and down) until the heat sink is finally installed (the 2 final screws are in place). On Thermalright product page you can clearly see the nylon tubes. However, in the manual (from the same page) they talk about "screw pillars". Here is the installation guide I received : There is a AM5 sticker on the box. I guess it means "compatible with AM4 and AM5" not "compatible with AM5 only". The irony is that I ordered a Grand Macho RT with that AM4 platform, then (while waiting for delivery) realized it might not be 100% compatible (because of convex contact with IHS) and thus ordered the ARO to make sure it will perfectly fit. I still have the Grand Macho RT box, not opened and waiting to be returned. Also : I can't believe I'm the only person who bought that ARO cooler and had problems with it. Either I'm doing something wrong, or unit is defective, or it's not compatible with the motherboard. This is not a design issue.

S
Supr3matt
Member
73
06-24-2021, 06:25 PM
#13
OK I got it. It's actually possible to screw it. I got fooled thinking the screw was too small and not able to reach the internal thread on the other side but it's not the case. I just needed to try a little bit more. I watched this video to found out this guy also has nylon tubes. The interesting part start at 5:00 You can notify that he won't fully screw it (there is still a large gap at the end). It's probably better that way. I cannot imagine the amount of force/pressure that must be on the CPU and motherboard if you fully screw it. I think it might end in a catastrophic failure (and I don't wanna try). I remember the HR 02 Macho Rev A had a considerably smaller gap and could be fully screwed
S
Supr3matt
06-24-2021, 06:25 PM #13

OK I got it. It's actually possible to screw it. I got fooled thinking the screw was too small and not able to reach the internal thread on the other side but it's not the case. I just needed to try a little bit more. I watched this video to found out this guy also has nylon tubes. The interesting part start at 5:00 You can notify that he won't fully screw it (there is still a large gap at the end). It's probably better that way. I cannot imagine the amount of force/pressure that must be on the CPU and motherboard if you fully screw it. I think it might end in a catastrophic failure (and I don't wanna try). I remember the HR 02 Macho Rev A had a considerably smaller gap and could be fully screwed

Pages (2): Previous 1 2