Microsoft Defender Antivirus Issue (Persistent Virus)

F5F Stay Refreshed Hardware Desktop Microsoft Defender Antivirus Issue (Persistent Virus)

Microsoft Defender Antivirus Issue (Persistent Virus)

Microsoft Defender Antivirus Issue (Persistent Virus)

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ThePorkyPorker
Member

55

09-11-2016, 03:02 PM

#1

I receive alerts from Windows security about a threat. Click the notification, go to "Virus & threat protection," select the threat, and choose remove. However, nothing occurs afterward. I clicked on "Clean threat" and "Quarantine," but the issue persists. The virus is named "Win32/Chir.gen!dam." It indicates the affected file is "F:\9a8be1d39478b8daefe45663fe1b0d66\UIU64a.exe." I don’t have a local disk available. Avast was tried, but uninstalling it slowed my device and it reappeared. I’m hoping this gets resolved soon before it’s too late. (I own a Lenovo laptop with Core i5 7th gen, Windows 10 64-bit.)

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ThePorkyPorker

09-11-2016, 03:02 PM #1

I receive alerts from Windows security about a threat. Click the notification, go to "Virus & threat protection," select the threat, and choose remove. However, nothing occurs afterward. I clicked on "Clean threat" and "Quarantine," but the issue persists. The virus is named "Win32/Chir.gen!dam." It indicates the affected file is "F:\9a8be1d39478b8daefe45663fe1b0d66\UIU64a.exe." I don’t have a local disk available. Avast was tried, but uninstalling it slowed my device and it reappeared. I’m hoping this gets resolved soon before it’s too late. (I own a Lenovo laptop with Core i5 7th gen, Windows 10 64-bit.)

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TheShariff
Member

148

09-12-2016, 10:42 PM

#2

Consider testing with MalwareBytes trial version.

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TheShariff

09-12-2016, 10:42 PM #2

Consider testing with MalwareBytes trial version.

A

AntonioGaymer
Member

229

09-12-2016, 10:51 PM

#3

Yes, it may resolve after a fresh installation of Windows.

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AntonioGaymer

09-12-2016, 10:51 PM #3

Yes, it may resolve after a fresh installation of Windows.

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Kubninjan
Senior Member

389

09-12-2016, 11:39 PM

#4

Execute Malicious Software Removal Tool 64-bit

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Kubninjan

09-12-2016, 11:39 PM #4

Execute Malicious Software Removal Tool 64-bit

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Angel_Blaze
Junior Member

5

09-16-2016, 09:58 PM

#5

I prefer not to reinstall Windows; I've saved it as a final choice.

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Angel_Blaze

09-16-2016, 09:58 PM #5

I prefer not to reinstall Windows; I've saved it as a final choice.

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Parzival10
Member

180

09-17-2016, 02:03 AM

#6

ok

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Parzival10

09-17-2016, 02:03 AM #6

ok

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TrueBit
Senior Member

590

09-17-2016, 03:17 AM

#7

Run rkill first to ensure it's closed, then execute malwarebytes. It typically takes around 2MB.

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TrueBit

09-17-2016, 03:17 AM #7

Run rkill first to ensure it's closed, then execute malwarebytes. It typically takes around 2MB.

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AKprince
Junior Member

40

09-26-2016, 12:03 PM

#8

The rkill tool only attempts to halt malware, it doesn't fully eliminate it.

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AKprince

09-26-2016, 12:03 PM #8

The rkill tool only attempts to halt malware, it doesn't fully eliminate it.

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oOCookieCatOo
Junior Member

1

09-27-2016, 06:56 PM

#9

Remove everything permanently.

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oOCookieCatOo

09-27-2016, 06:56 PM #9

Remove everything permanently.

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Pendexxx
Member

64

09-27-2016, 09:51 PM

#10

It won't recognize it at all.

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Pendexxx

09-27-2016, 09:51 PM #10

It won't recognize it at all.

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